Job Title: Branch Service & Business Growth Associate
Company: BitTrust Inc.
Location: In person — GTA branch location
Job Type: Full-time
Schedule: 6 days per week, approximately 50–52 hours per week
Training Pay: $3,000/month for the first month of paid training
Pay After Training: $3,000–$5,000/month depending on skills, performance, reliability, and contribution to the business
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BitTrust Inc. is looking for a smart, reliable, and highly capable person to join our team full-time.
This role is mainly focused on customer service, teller-style client service, computer work, and branch support. The employee will help serve clients professionally, handle daily office tasks, and support the business whenever there is free time.
This is not a one-task-only job. At BitTrust, when the branch is not busy, team members are expected to stay productive and help improve the business through research, marketing, client follow-up, admin work, and other side tasks assigned by management.
Weare looking for someone who is comfortable with computers, learns fast, communicates well, and is willing to take responsibility.
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Main Responsibilities
Customer Service / Teller Duties
- Greet and assist clients in a professional and respectful manner
- Provide customer service at the branch
- Help clients with service requests and basic transaction support
- Answer phone calls, messages, and client inquiries
- Maintain a clean, organized, and professional work area
- Follow company procedures and instructions carefully
- Record information accurately when required
- Support daily branch operations
Computer & Office Work
- Use Excel sheets and company records properly
- Perform calculations carefully using a calculator and computer tools
- Type accurately and work efficiently with keyboard/computer systems
- Enter, organize, and update information
- Prepare simple reports when required
- Follow up with clients and keep notes organized
- Help with basic admin tasks and documentation
Business Support During Free Time
When the branch is not busy, the employee is expected tostay active and productive. Extra tasks may include:
- Researching competitors, services, markets, and business opportunities
- Helping with marketing ideas and local promotion
- Following up with past clients and potential clients
- Supporting social media, advertising, and customer outreach
- Calling or messaging clients when assigned
- Helping improve branch operations and customer experience
- Organizing files, lists, spreadsheets, and reports
- Supporting different side tasks assigned by management
- Helping the business grow instead of waiting with no task
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Required Skills
The ideal candidate should have:
- Strong customer service skills
- Good English communication skills
- Good computer skills
- Strong Excel/spreadsheet ability
- Good calculator and basic math skills
- Fast and accurate keyboard typing skills
- Ability to work with multiple computer systems
- Ability to learn new software and procedures
- Professional attitude with clients
- Attention to detail
- Good organization skills
- Ability to follow instructions
- Ability to stay productive during slow times
- Honest, reliable, and responsible personality
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We Are Looking For Someone Who Is
- Smart and quick to learn
- Reliable and punctual
- Comfortable dealing with clients
- Professional and respectful
- Very good with computers
- Able to multitask
- Willing to take on different responsibilities
- Not confused by changing tasks or extra assignments
- Focused on helping the business improve
- Able to work independently when the branch is quiet
- Serious about long-term growth with the company
This position includes customer service and teller-style work, but it also includes business support tasks.
At BitTrust, employees are expected to help with different duties when they have free time. These duties can include research, marketing, client follow-up, admin work, reports, organizing information, and other tasks assigned by management.
Applicants should only apply if they are comfortable with a role where responsibilities can change based on business needs.
Schedule
- Full-time position
- 6 days per week
- Approximately 50–52 hours per week
- In-person work only
- Must be available for branch hours and business needs
The first month is paid training at $3,000/month.
After training, compensation may increase depending on:
- Skill level
- Performance
- Reliability
- Customer service quality
- Computer ability
- Accuracy
- Productivity during free time
- Overall contribution to the business
Pay after training can range from $3,000 to $5,000 per month, depending on performance and value brought to the company.
How to Apply
Please apply with your resume. Candidates with strong computer skills, Excel experience, customer service experience, and a reliable work history will be preferred.
Pay: $17.20-$26.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Work Location: In person
