Jaguar Land Rover Ottawa is seeking a motivated and enthusiastic Sales Consultant to join our team. We offer a great earnings potential with ongoing training and excellent working conditions. This position offers an exciting opportunity for individuals who are passionate about automobiles and possess excellent communication and interpersonal skills.
This is an exceptional opportunity to join one of Canada's premier Jaguar Land Rover retailers. Our dealership has been recognized with the Jaguar Land Rover Award of Excellence for two consecutive years, is consistently top ranked in Customer Satisfaction (CSI), has earned the prestigious J.D. Power Sales Award, and delivers an exceptional experience for both customers and employees.
Responsibilities:
Greet customers and provide them with a warm and welcoming experience upon arrival at the dealership.
Listen attentively to customers' needs and preferences to understand their requirements for a new or pre-owned vehicle.
Showcase vehicles and demonstrate their features, benefits, and unique selling points.
Conduct test drives and accompany customers on a journey to discover the perfect vehicle for them.
Provide accurate information on pricing, financing options, and additional services available to customers.
Collaborate with the sales team to achieve sales targets and meet dealership objectives.
Build and maintain strong relationships with customers to foster loyalty and repeat business.
Stay up-to-date on products, technologies, and industry trends to effectively advise customers and address inquiries.
Complete all necessary paperwork and documentation accurately and efficiently.
Follow the dealership's and the brand’s pre-set procedures and policies
Maintain excellent email etiquette when responding to leads
Maintain consistent follow-up with customers and record data
Qualifications:
Organized and self-motivated
Excellent interpersonal skills and the ability to establish rapport with customers.
Strong communication skills, both verbal and written.
Ability to multitask
Ability to thrive in a fast-paced, customer-focused environment.
Ability to work both independently as well as alongside a team
Ability to overcome customer objections
Knowledge of JLR vehicles and their features is a plus.
Good computer skills and proficiency in using CRM software and other sales tools.
Valid driver's license and a clean driving record.
Social media knowledge is an asset
OMVIC certificate required.
Bilingualism an asset
What we offer:
- New market-leading vehicles and products
- Training and management support
- Supportive work environment
- Comprehensive benefits
- Career advancement opportunities
- Modern, state-of-the-art dealership
- Competitive compensation with performance incentives
- Collaborative team culture focused on excellence and accountability
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
