**PLEASE NOTE: THIS POSITION IS OPEN TO CANADIAN RESIDENTS ONLY**
Intellectual Technologies, Inc.
ITI is a leading provider of DMV software used throughout North America to increase the speed, visibility, and security of motor vehicle transactions. ITI On-Demand Solutions provide motor vehicle agencies the ability to service customers however, wherever, and whenever they want. ITI is recognized for innovative solutions, the ability to integrate software with many different environments, and customer service responsiveness. ITI On-Demand Solutions include Self-Service Kiosks, Digitally Printed License Plates, Mail Fulfillment, Motor Vehicle Registrations (MVR) on Demand, 24/7 DMV Self-Service Offices, and Knowledge-Based Driver Testing. ITI solutions are turnkey and include integration, inventory management, maintenance, call center support, on-site service, printers, documents, supplies, and real time reporting tools. Find out more at www.iti4dmv.com.
Under general supervision, the IT Systems Administrator will work with a team to manage and support local and remote IT systems for internal and customer operations. This position will provide technical support to both internal users and customers, regarding both hardware and software; install and maintain client, server and network hardware, operating systems, and software. This individual will be required to work well on a team and be self-motivated to complete items escalated from users and operations management.
Essential Duties and Responsibilities
- Monitor performance and maintain systems according to requirements
- Manage internal and external network and server infrastructure
- Support internal users and project teams with IT needs
- Troubleshoot issues and outages
- Manage backups
- Works as a member of the IT support team.
- Acts in accordance with company policies.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge, Skills, and Abilities
10+ Years of IT Systems Administration
Hands-on experience with administration of:
- Microsoft Server, SQL Server, and Windows
- Active Directory, Office 365, SCCM, Office suite
- VMWare vCenter/ESXi and Microsoft HyperV virtualization technologies
- Veeam backup
Experience with TCP/IP and network switching, routing and firewall technologies (Cisco, Ruckus)
NAS and SAN experience an asset
Ability to lead a team as well as work independently
Excellent problem-solving skills
Excellent organization and documentation skills
Is self-aware, optimistic and open to change
Ability to work with all levels of staff
Must be able to pass a security background check
Must be able to work occasional evenings and weekends with minimal notice
Job Types: Full-time, Permanent
- Casual Dress
- Company Events
- Dental Care
- Disability Insurance
- Extended Health Care
- Life Insurance
- On-site Parking
- Paid Time Off
- RRSP Match
- Vision Care
- IT Systems: 10 years (Required)