About Us:
Exhibition Place is Canada’s largest entertainment venue, attracting over 5.5 million visitors a year. The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sport, festivals, recreation, culture and tourism. Located at Exhibition Place is the award-winning Enercare Centre, Canada’s largest exhibition and convention centre which is now LEED Platinum certified, and Beanfield Centre conference venue which is LEED Silver certified. Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart; which includes the promotion of sustainable development, environmental initiatives and leading edge green technologies and practices across the site. Our environmental initiatives have resulted in award winning recognition across North America, such as the Platinum Waste Minimization Award from the Recycling Council of Canada and have established Exhibition Place as a world leader in energy-efficient technologies.
We offer a competitive salary, performance incentives, and a comprehensive rewards package. Enjoy OMERS participation - a defined benefit pension plan, employer-paid health & dental, extended healthcare, and professional development.
What can I expect to do in this role?
Reporting to the Facility Services Manager the Scheduler is responsible for the daily scheduling of large numbers of unionized operational Facility Services staff across multiple scheduling patterns, locations and shifts and collecting and reporting on data, as required; utilizing effectively the computerized scheduling software/ADP Workforce Now) and other computer aided systems.
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Responsible for developing the schedule for housekeeping and labour according to the terms of collective agreement using a specialized computerized scheduling and computer aided system
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Monitor daily attainment of unionized employees and report to manager
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Submit to management biweekly event schedules and tenant maintenance schedules in a timely manner.
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Review and audit accuracy of hourly timecards weekly, follow up with payroll, finance, Facility Coordinators and Forepersons on resolving discrepancies and approvals
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Optimally schedule jobs in line with the terms of collective and employee’s skills & abilities
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Works closely with employees to resolve scheduling accommodations
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Responsible for providing reports to department manager and tracking staff attendance and vacations
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Responsible for submitting employee change forms to activate new hires, rehires, terminations, pay adjustments, transfers, etc.
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Input and verify housekeeping & labour are accurate in the ADP Time & Attendance system weekly.
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Review and ensure paycodes in the payroll system are accurate
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Point of contact with Tenant Coordinator and Tenants to ensure housekeeping requirements are fulfilled
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Review and continuously update schedules to satisfy staff changes based on unavailability, no-shows or sick calls
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Assist Facility Manager to ensure efficiencies within the master schedule for labour and housekeeping activities
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Provide feedback for labour balances in order to assist in the control of the housekeeping and labour budgets
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Provide information related to staffing levels to Facility Services Manager for recruiting purposes
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Perform other duties as assigned
How do I qualify? -
Certified planner or scheduler with a bachelor’s degree or technical diploma/certification
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Excellent hands-on understanding of scheduling techniques/methods.
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Familiarity with collective agreements, legislation, policies and procedures.
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Knowledge and demonstrated ability in corporate core competencies including customer focus, verbal & written communication, collaboration and personal ownership.
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Computer literacy in Scheduling Software and MS Office applications, including intermediate proficiency in word processing, spreadsheet, scheduling, Access and the Internet.
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Extensive knowledge of payroll software and attendance modules, costing and scheduling modules is an asset
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Ability to work days, evenings and weekends, including holidays, as required to support operational requirements.
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Progressive experience in performing clerical duties.
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Experience utilizing software packages (word processing, spreadsheets, electronic mail, purchasing, work order management, Momentus, RPGS, ADP).
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Good interpersonal skills with the ability to communicate effectively both verbally and written at all organizational levels.
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Proven customer service skills.
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A team building mentality with a focus on service.
Application Process:
All applicants must be legally entitled to work in Canada. We carefully review every application - including yours. We're fortunate to have many outstanding people apply to each of our positions. While we appreciate every application that comes our way, due to the high volume we receive, we're not able to follow up with each person individually. If a strong match is found between your qualifications and the needs of the role, we'll contact you.
Diversity, Equity, and Inclusion:
Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
Accommodation:
We value the unique skills and experiences each person brings to Exhibition Place and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process, please let our Recruitment team know by emailing us at [email protected]
