About Us
Liberty Village Dental is a modern, patient-focused dental practice committed to providing exceptional care in a welcoming and professional environment. We pride ourselves on creating positive experiences for our patients and fostering a supportive team culture.
We are currently seeking a friendly, organized, and motivated Full-Time Dental Receptionist to join our growing team. The ideal candidate is detail-oriented, customer-service focused, and enjoys working in a fast-paced dental office environment.
Schedule
This is a full-time permanent position with the following hours:
- Monday: 1:00 PM to 8:00 PM
- Tuesday: 8:45 AM to 5:30 PM
- Wednesday: 1:00 PM to 8:00 PM
- Friday: 8:45 AM to 3:00 PM
- Saturday: 8:45 AM to 3:00 PM
Responsibilities
- Greet patients warmly and provide exceptional customer service
- Answer incoming phone calls and respond to inquiries
- Schedule and confirm patient appointments
- Manage patient records and ensure all information is accurate and up to date
- Process treatment estimates and explain insurance coverage
- Submit insurance claims and follow up on outstanding claims
- Collect payments and maintain accurate financial records
- Coordinate the daily schedule to maximize efficiency
- Maintain patient confidentiality and adhere to privacy regulations
- Support the clinical team with administrative duties as required
Qualifications
- Previous dental reception experience preferred
- Experience with dental practice management software Maxident is an asset
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Knowledge of dental terminology and dental insurance processes
- Professional, positive, and team-oriented attitude
- Strong attention to detail and accuracy
- Ability to work independently and collaboratively
Benefits:
- Extended health care
- On-site parking
Work Location: In person
