We are looking for an upbeat, professional, and reliable front desk agent to join our team as front desk agent. The shift we are specifically looking to fill is from 3pm-11pm (Mon-Thursday). The ideal candidate would be willing to train on all shifts, as well as have the ability to cover the occasional weekends shift. Front desk agent duties include:
-Managing the hotel’s inventory of reservations, room assignments, and vacancies
-Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
-Answering phones, scheduling wake-up calls, and assisting with reservation requests -Responding to guest inquiries, complaints, and concerns
-Balancing cash drawers, record errors, and reconcile receipts
-Promoting hotel services and features
-Assisting with laundry, and general cleanliness of the public areas
-Preparing breakfast for guests in the morning
Work Remotely
Job Types: Part-time, Permanent
Pay: From $16.00 per hour
Benefits:
Experience:
- customer service: 1 year (required)
Work Location: In person