Sales Manager
Safran Electronics and Defense Canada
Peterborough, ON

800x600Normal0falsefalsefalseEN-CAX-NONEX-NONEMicrosoftInternetExplorer4/* Style Definitions */ JOB SUMMARY:

The main responsibilities and activities of the Sales Manager consist of Contract Management, Sales Management, Export Control, and Trade Compliance.


  • Generate Annual and MTP Sales forecast for Aftermarket sales. Track actual sales against plan, and reforecast Year End sales project on a monthly basis and 5 year sales forecast on a quarterly basis to support MTP revisions.
  • Manage and/or negotiate the price revision according to the contract or agreement in place and obtain customer acceptance of modified prices to get Purchase Orders with reflecting new pricing.
  • Achieve a high level of customer satisfaction and facilitate customer loyalty and new business opportunities.
  • Collect and organize the information relative to the customer’s needs including those relative to new business opportunities.
  • Contribute to the business development of the company.
  • Implement routine reporting for area of responsibility, such as Sales and Sales Variance Analysis, On-Time Delivery and TAT,
  • Lead the Bid Process and ensure the Bid Process approval process is followed.
  • Prepare the commercial answers and/or proposals according to the contractual relationship and the directive from Program Management.
  • Manage commercial offers including those for the Aftermarket activity.
  • Company focal point for the treatment of all issues related to contract terms and conditions.
  • Manages the contractual relationship with customers, industrial partners and with all other external entities, with the exception of Company suppliers of production material or engineering services.
  • Manage all the contractual documents issued by the customers.
  • With input from Program Manager\Customer\Public Domain Information, resolve firm and forecasted OE product demand into a clear demand plan instantiated in the Company's ERP system, in a timely fashion to support load and capacity reviews.
  • Collaborate with the Supply Chain to deal with any exceptional shifts in demand, or orders within lead-time to maximize customer satisfaction while allowing reasonable response time for Supply Chain to deal with demand changes.
  • Communicate firm and forecasted demand to Supply Chain for Repair Demand, Spare Demand, Product Support Stock Demand, Retrofit or Upgrade Demand.
  • Generate and oversee the execution of policies, procedures and work instructions specific to Import and Export requirements, in collaboration with the Designated Official (DO),
  • Co-ordinate and process all applications for export licenses,
  • Check the compliance of exports shipped to the terms and conditions of the approved licenses,
  • Inform the Company’s Empowered Official of any problem and suspected non-compliance, investigate these non-compliance issues, and establish corrective actions plans.


  • Pass relevant security clearances.
  • Strong interpersonal skills.
  • A University degree, or diploma in Business, Engineering, or equivalent work experience,
  • +5 years related work experience,
  • Experience in contract management.
  • Negotiation skills.
  • Experience in the development and submission of offers.
  • Knowledgeable about CGP/EAR/ITAR.
  • Experience working in a multi-disciplined Company.
  • Bilingual French an asset.
  • Available for travel.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Type: Full-time