Team Assistant
Mississauga Halton LHIN
Mississauga, ON
Job Description

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you looking to make a difference in your community? Take a look at this exciting opportunity.

As a valued member of our Home and Community Care team, you will provide support for the assigned Care Coordinator team in their daily activities to ensure that patients receive prompt, effective customer service.

By applying your healthcare administrative support experience, you will have the opportunity to impact lives in your community, enjoy a balanced lifestyle, and be part of a great team that makes care happen.

We are currently recruiting for a temporary (1 year contract) part-time Team Assistant on our Acess Care Team. The schedule for this 0.6 full-time equivalent position (42 hours of work every two weeks) involves both weekend and afternoon shifts.

What will you do?

Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate

What must you have?

A Grade 12 diploma (minimum)
2+ years’ related office experience
Accurate keyboarding/data-entry skills
Proficiency with database software, MS Word and Excel
Excellent organizational skills and ability to work with minimal supervision
Advanced multi-tasking skills, with the ability to meet performance and service goals
Very good interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
Excellent oral and written communication skills

What would give you the edge?

A college diploma in the health or social services field, or business/office administration
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of LHIN services
Ability to speak French or another second language

Who we are

Local Health Integration Networks (LHINs) play a key role in Ontario’s health care system. Working in partnership with patients, families, providers and community organizations, LHINs ensure people have access to the health care they need — at home and in the community.

This is a momentous time for health care in Ontario as we move towards a better connected system that creates more seamless care for patients. The Mississauga Halton LHIN is pivotal in this process. Entrusted with planning, funding, integrating and delivering health care across our region, we are finding better ways to provide high-quality services to the 1.2 million people that call our region home.

All applications will be reviewed; however, only those selected for an interview will be contacted.

We are committed to a culture that values diversity and inclusion.

We welcome and encourage applications from people with disabilities, and are committed to providing accommodation as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.