Job Summary
We are seeking a professional and organized Dental Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and callers, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment. Experience with medical or dental offices, ClearDent software is highly desirable.
Responsibilities
- Greet patients promptly and courteously, ensuring a positive first impression
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using ClearDent software
- Perform data entry tasks accurately into various databases and systems
- Handle filing, record keeping, and document management with attention to detail
- Assist with administrative tasks such as insurance billing
- Support bookkeeping activities using ClearDent or similar software when necessary
- Provide excellent customer support by addressing inquiries professionally and efficiently
- Maintain the cleanliness and organization of the front desk area
- Collaborate with team members to ensure smooth office operations
Skills
- Experience with ClearDent software or similar software is preferred
- Excellent computer skills with the ability to learn new systems quickly
- Proven clerical experience with data entry, filing, and administrative tasks
- Exceptional customer service skills with professional phone etiquette for multi-line phone systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Previous experience in medical or dental office environments
- Knowledge of front desk procedures and administrative support functions
- Ability to handle confidential information discreetly and professionally
Pay: $25.00-$30.00 per hour
Benefits:
- On-site parking
- Paid time off
Experience:
- Dental office: 1 year (required)
Work Location: In person
