You will:
- Field calls from staff members who require technical support for our various systems.
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Log, investigate and resolve software, hardware and network incidents.
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Consult and update technical documentation.
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Support testing and implementation of new functionality in software systems
Assist with training front line staff on various systems. -
Installing and configuring hardware and software components
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Troubleshooting hardware and software issues
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Repairing or replacing damaged hardware
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Upgrading systems to enable software compatibility
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Offering information and support to users
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Maintaining relationships with different employees and departments
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Assist the Information Technologies Manager with any additional duties as assigned.
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Work flexible shifts, including weekends and holidays.
You:
- Held a previous role regarding technical support – an asset.
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Strong interpersonal, analytical, and organizational skills
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Team orientated player
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Ability to multitask
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The willingness to listen to feedback and use it to improve
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Demonstrate an aptitude and understanding of essential software concepts.
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Have completed courses in computer programming or network administration – an asset.
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Are capable of meeting deadlines in a fast paced and dynamic environment.
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Are an intermediate to advanced skier/snowboarder.
Compensation and Benefits:
- Competitive salary/wage: $21.00 - 24.00/hour, dependent on experience
- Mountain access perks: Staff receive an RCR pass with full mountain access, plus reciprocal resort tickets and discounted friends & family tickets
- Staff discounts: Enjoy savings on food & beverage, rentals, retail items and hotel accommodation.
- Employee Events & Recognition: Participate in fun, year-round staff events and be recognized through our employee awards program
- Join a fun and passionate team to share RCR mountain adventures with!
Interested? Please apply with your resume.
We regret that only those applicants eligible to work in Canada without sponsorship may be considered for this role.
