About Us:
At Penticton Pet Resort, we offer top-notch care and a luxurious experience for dogs. Our resort provides a safe, fun, and nurturing environment where dogs can play, relax, and enjoy their stay. We are currently seeking a friendly, organized, and reliable individual to join our team as our Front Desk Receptionist.
Job Description:
As the Receptionist, you will be the first point of contact for our customers and their dogs. You’ll play a key role in creating a warm, professional, and welcoming experience while ensuring the front desk runs smoothly each day. The ideal candidate is a strong people person who loves dogs, is highly organized, dependable, and comfortable handling payments and administrative tasks.
Schedule:
Monday to Friday, 8:00 AM – 5:00 PM
Key Responsibilities:
- Greet customers and dogs in a friendly and professional manner
- Check dogs in and out for daycare and boarding stays
- Take, process, and accurately record customer payments
- Answer phones, respond to inquiries, and assist with bookings
- Keep front desk records organized and up to date
- Communicate clearly with the care team about arrivals, departures, and client needs
- Maintain a clean, welcoming reception area
- Provide excellent customer service and build strong relationships with clients
Qualifications:
- Strong customer service and interpersonal skills
- Comfortable and confident around dogs of all sizes
- Highly organized with good attention to detail
- Familiar with Excel.
- Reliable, punctual, and consistent
- Comfortable handling payments and basic computer tasks
- Previous reception, customer service, or animal-care experience is an asset but not required
What We Offer:
- Competitive hourly wage plus tips
- Medical / Dental benefits
- Training and advancement opportunities
- A positive and supportive work environment
- The opportunity to work with dogs and their owners every day
How to Apply:
If you enjoy working with people and dogs and want to be part of a dedicated team, we would love to hear from you. Please send your resume and a cover letter outlining your experience. (Cover letter is required.)
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Application question(s):
- Cover letter is required.
Licence/Certification:
- Driving Licence (required)
Work Location: In person
