Works closely with clients and various levels of management to provide business expertise and support in the implementation of application solutions, including but not limited to the Student Information System (SIS).
University Degree in Commerce, Administration, Computer Science, Information Technology, Management Information Systems (MIS), a related field, or/and an equivalent combination of education and experience.
Minimum 3 years of experience supporting business units and their IT needs.
Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to achieve an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Be proactive and self-starting. Show availability and willingness to go above and beyond expectations whenever possible.
Service Excellence: Reflect a positive attitude, demonstrate competence and professionalism, treat members of the community with respect, exercise care, devote full attention and find solutions. (Visit the section "Useful links" on the home page to read the detailed definition).
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal. Accept and give constructive feedback. Adjust own behaviour to reach team goals.
Knowledge of University’s business rules and processes
Knowledge of computing principles with understanding of business processes and cycles
Knowledge of project management methods and practices
Knowledge of University’s established IT strategies, policies and procedures
Knowledge of various software and web applications, including external products and their interactions with University systems
Experience in the integration of client objectives with systems
Analytical skills to convert business requirements into functional specifications, as well as the ability to conceptualize individual requirements and create links between different stakeholders’ needs.
Strong attention to detail for working closely within systems and across different environments
Ability to communicate business requirements into functional requirements
Ability to adapt to changing requirements and processes, challenge ideas, and accept new methods and procedures.
Ability to be proactive in keeping abreast of new/emerging business processes
Ability to translate business requirements
This position can be called upon working with different teams and projects within the department.
This position may require the incumbent to work outside of regular office hours and on weekends.
Bilingualism - French and English (written and spoken)
All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.
Temporary assignment or contract of 22 months, with possibility of renewal. Eligibility to benefits and union affiliation will be determined upon hiring. Applications from employees belonging to the bargaining unit SSUO will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications; they will be selected in second place. To obtain a temporary assignment, internal candidates must receive approval from their immediate supervisor. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).
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