Customer Service Representative, Regional Coordinator
Hines Facilities Services
Fort McMurray, AB

Job Summary

This is a brief summary of the functions and day-to-day tasks of this role:

  • Ensure outstanding customer service levels are provided to customers
  • Organize regional and divisional sale operations
  • Orientate New Hires and ensure Safety Training, as required
  • Billings
  • Quoting potential jobs within the RMWB region
  • Coordinating of custodial workers
  • Assist in posting positions and participate in interviews as required
  • Track/Order supplies and inventory
  • Attention to detail
  • Career development driven
  • Willing to gain more education
  • Partner with HR to execute and support human resources programs/issues, as required
  • Assist in other general office duties as required
  • Experience in sales and superior customer relations is required

Job Type / Category

The key role of this position is handling all Commercial Work, Sales, including all Administrative duties, and working with executive board members to ensure accuracy.

Candidate will be working out of the Head Office, located downtown Fort McMurray, Mon-Fri 8-4, 40 hours a week.

Required Education, Skills and Qualifications

  • Minimum 2 years sales experience, required
  • Intermediate Proficiency in Microsoft Office (Word & Excel), mandatory
  • Experience in QuickBooks, TSheets, and Housecall a definite asset
  • Valid Driver’s License required
  • Site Visits in the region required
  • Excellent written and verbal communication skills
  • Facilities Management Background

Job Types: Full-time, Permanent

Preferred Experience:

  • Administrative Experience: 2 years
  • Sales / Customer Experience: 2 years

Job Type: Full-time


  • Customer Service: 2 years (Preferred)
  • Intermediate Word and Excel: 2 years (Preferred)
  • Administrative Support: 2 years (Preferred)
  • Office: 2 years (Preferred)