Job Title: Quality Leader, Clinical Quality and Safety
Work Site: Quality & Utilization, Vancouver General Hospital
Temporary Full Time
As soon as possible until approximately September 2021
Days off: Saturday and Sunday
Come work as a Quality Leader at Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Quality Leader, Clinical Quality and Safety to join the Quality & Utilization team at Vancouver General Hospital. Apply today to join our team!
As a Quality Leader, Clinical Quality and Safety you will:
Provide specialized skills in the support of achieving Vancouver Coastal Health’s (VCH’s) organizational and quality improvement strategic direction.
Provide expertise and support to clinical operations, corporate services and unit-based teams directed at improving the safety and quality of care and client experience at VCH.
Ensure that initiatives are aligned with organizational goals, objectives and improvement priorities.
Promote the development and enrichment of an organization-wide improvement culture, and work as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes.
Function at all levels of the organization, across all programs and sites, partner with point-of-care teams (physicians, nursing, and allied care) and interact with senior leadership, clinical directors, patient and resident care management and corporate and support leaders.
WHO WE ARE:
Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, Bella Bella, Bella Coola, and the Central Coast. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.
Education & Experience
Master’s Degree in Health Services Administration, Science or Business Administration of related studies, with three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training and experience.
Expert knowledge and three (3) years’ experience utilizing the methodology and tools of continuous improvement to support process improvement and system redesign.
Knowledge & Abilities
Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
Utilizes independent thinking and creative problem-solving abilities.
Excellent communication and teamwork skills to function within a complex interdisciplinary environment.
Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
Physical ability to perform the duties of the position.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.