Overview
Join our dynamic healthcare team as a Medical Office Assistant/Receptionist, where your energetic and organized approach will be vital in creating a welcoming and efficient environment for patients and staff alike. In this role, you will serve as the first point of contact, ensuring smooth operations at the front desk while supporting clinical and administrative functions. Your enthusiasm and attention to detail will help foster a positive experience for everyone who walks through our doors.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
- Maintain accurate patient records using electronic medical records (EMR) systems, OSCAR.
- Verify insurance information, process payments, and handle billing documentation efficiently
- Assist with appointment scheduling, cancellations, and rescheduling to optimize clinic flow
- Support clinical staff by preparing patient charts, updating medical histories, and managing medical terminology documentation
- Ensure the reception area remains organized, clean, and welcoming at all times
Qualifications
- Proven experience as a medical office assistant (MOA/Receptionist)in a Family Practice setting with Medical office experience preferred
- Strong knowledge of Medical terminology and familiarity with electronic medical records systems such as OSCAR
- Excellent communication skills with the ability to handle multi-line phone systems confidently
- Prior office experience demonstrating organizational skills and attention to detail
- Ability to work efficiently in a fast-paced environment while maintaining professionalism
- Knowledge of office equipment and administrative procedures related to front desk operations
- Experience with medical terminology and healthcare documentation is highly desirable
Embark on a rewarding career where your proactive attitude makes a difference every day! We value energetic team players committed to delivering exceptional patient care through efficient administrative support.
Pay: $22.00-$27.11 per hour
Expected hours: 30.0 – 37.5 per week
Benefits:
Work Location: In person
