Commercial Lines CSR
BST Insurance Brokers Ltd.
Pickering, ON

Commercial Lines Account Manager

Position Overview:

BST Insurance Brokers is a well-established and highly respected insurance brokerage firm in Pickering Ontario. Our team is committed to providing personalized insurance products and risk management services to our clients. We are currently seeking a first-class Commercial Lines Account Manager to join our service team and family. We offer a casual working environment and a competitive compensation model.

Responsibilities:

  • Maintain and manage all aspects of an existing commercial book of business which will also include cross referenced high net worth personal insurance accounts
  • Ensure retention targets are met
  • Continuously develop and maintain internal and external relationships
  • Cross-selling other insurance lines and financial products
  • Seek out New Business sales opportunities
  • Upsell existing coverage features and effectively educate our clients and prospects
  • Renewal/Policy Review/ risk management – to identify adequate coverage is in place
  • Respond to all customer inquiries by delivering exceptional customer service standards whether verbal and written
  • Review monthly result report including receivables, production and expiry
  • Engage in a high level of collective thinking and teamwork

Qualifications:

  • University Graduate
  • Minimum 5 years’ commercial experience in the Insurance industry
  • High level of commercial insurance coverage and policy wording knowledge for mid-size/complex commercial accounts
  • RIBO licensed
  • Ability to market commercial risks with confidence
  • Maintain and develop relationships
  • Knowledge of high net worth clientele expectation
  • Strong interpersonal and communication skills both written and verbal
  • Ability to work independently and within a team environment
  • Effective organizational skills and time management
  • Exceptional professional interpersonal skills both verbal and written
  • Fluent in English
  • Working knowledge of Microsoft Office Products (Word and Excel)
  • Experience with Power Broker and Applied Systems an Asset

Our BST Commitment:

We pledge to consistently exceed our client’s expectations by following our principles of Integrity, Respect and Relationship. We will listen objectively and put our client’s best interest above all else. We vow to advocate and be our clients trusted Insurance advisor!

Job Type: Full-time

Experience:

  • Commercial Lines Customer Service: 1 year (Required)

Education:

  • Bachelor's Degree (Preferred)

Licence:

  • RIBO (Required)

Language:

  • English (Required)