ICC GROUP is a provider of innovative business software, designed to address unique operational needs in the following business sectors: construction, distribution, retail and printing. We are seeking a Customer Service Representative to join our growing team!
· Generate reports and complete projects in conjunction with Team or Client Services.
· Complete miscellaneous team functions - mail, Fedex, answering phones, photocopying, faxing, etc., as needed.
· Assist with customer tours or audits as requested.
· Assist with account transition and training requirements.
· Complete Customer correspondence, surveys, and mailers related to Client Services initiatives as requested.
· Receive and resolve participant questions in coordination with the Administration Team.
· Handle account changes such as benefit level, plan selection, consolidations.
· Ensure data integrity.
· Other duties as assigned.
Job Types: Full-time, Part-time, Contract
Salary: $16.00 to $19.00 /hour
- Temporarily due to COVID-19