JW Marriott, The Rosseau Muskoka Resort & Spa
Minett, ON
Here's what we require in order to consider your application:
one professional reference letter on company letterhead
your availability (seasonal or permanent)
Please email your information to
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Bell and Valet

Role Summary

Greet our guests and assist with luggage storage and transportation to rooms. Also responsible for valet
service, parking vehicles, and shuttling guests to and from parking lots and into Minett.


  • Greet and escort guests to rooms
  • Open doors and assist guests/visitors entering and leaving property
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest
and activities

  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending
areas, in-room safe, valet laundry services)

  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading

  • Supply guests with directions
  • Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors,
and record advance transportation request as needed

  • Communicate parking procedures to guests/visitors
  • Maintain awareness of undesirable persons on property premises
  • Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist
individuals with disabilities, and thank guests with genuine appreciation

  • Speak with others using clear and professional language, and answer telephones using
appropriate etiquette

  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working
environment with active participation in the health and safety program

  • Adhere to all environmental policies and programs as required
  • Other duties as assigned

  • Valid Ontario Drivers License and clean driver’s abstract
  • Ability to drive standard and automatic vehicles
  • Able to read and write English
  • Ability to multi-task and organize time effectively and efficiently
Working Conditions

  • Must be able to work flexible hours including evenings, weekends and holidays
  • Required to move, lift, carry, pull and place objects weighing less than or equal to 50 pounds
without assistance

  • Stand, sit or walk for an extended period of time or for an entire shift
  • Reach overhead and below the knees, including bending, twisting and pulling
  • Move over sloping, uneven or slippery surfaces
JW Marriott The Rosseau Muskoka Resort & Spa is an equal opportunity employer committed to hiring a
diverse workforce. Upon request by the applicant, accommodation options will be available in the local