POSITION:
Mental Health Worker, Temporary, Full
Time
UNION:
HEU – Tamarack Certification
SALARY RANGE:
Grid 34: $33.49 - $35.31
HOURS OF PAY:
37.5 hours per week
SCHEDULE:
Monday to Friday
Weeks 1 - 2: 15:00 hrs to 23:00 hrs
Weeks 3 - 4: 07:00 hrs to 15:00 hrs
Weeks 5 - 6: 23:00 hrs to 07:00 hrs
START DATE:
August 3, 2026
- All employment is subject to a satisfactory result from a criminal record check done through the BC Ministry of Public Safety and Solicitor General.
- Qualifications and job description attached.
Internal applications no later than 5:00pm on Tuesday, June 30, 2026.
External applications no later than 5:00pm on Tuesday, July 7, 2026.
Job Description – Mental Health Worker
Licensed Housing
Classification Benchmark:
Support Worker 2
Collective Agreement:
Community Subsector Association
Reports to:
Nurse Manager
Job Summary
Assists chronically and episodically homeless clients with mental health and/or addictions issues to live successfully in the community by determining appropriate care to meet individual needs and situational requirements. Provides a variety of day-to-day physical, emotional, and social supports, advocacy, life skills assistance, information, resources and demonstrations.
Functions & Responsibilities
- Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.
- Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements.
- Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports medical, behavioural, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.
- Provides supportive feedback, demonstrations, modeling, and behaviour management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
- Provides medication support, in accordance with established policy.
- Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.
- Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.
- Carries out administrative transactions such as petty cash, client accounts, collecting rents and money from clients for personal items, completing forms and making deposits and withdrawals.
- Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs.
- Assists clients to search for housing, negotiate tenancy agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, and physically assisting with move.
- Receives client feedback, and inquiries and complaints, and responds as required.
- Orientates new staff by sharing job information.
- Provides direction to volunteer and or practicum students as required.
- Performs other related duties as assigned.
Education, Training & Experience
- B.A. in Behavioral Sciences or Diploma in Community Social Service - Mental Health preferred.
- Class 5 BC Driver’s License & Vehicle.
- Certificates in CPR, First Aid, and Non-Violent Crisis Intervention.
- Recent related experience in a like setting of two years.
Or an equivalent combination of education, training, and experience.
Or other qualifications determined to be reasonable and relevant to the level of work.
Skills & Abilities
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to communicate effectively, both verbally and in writing.
- Ability to organize and prioritize.
- Ability to observe and recognize changes in clients.
- Ability to establish and maintain rapport with clients, staff and management, landlords and collateral service providers.
- Knowledge of Vancouver rental market and ability to seek out rental accommodations with clients and on client’s behalf when necessary
- Ability to analyze and resolve problems.
- Conflict resolution and crisis intervention skills.
- Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods.
