Job Summary
Roynest Inc. is a growing matcha brand dedicated to wellness, clean energy, and high-quality matcha products. We are seeking a motivated, energetic, and highly organized Office Assistant to support our marketing, sales, logistics, and daily business operations. In this essential role, you will help ensure that our office operates smoothly and efficiently. Your strong attention to detail and proactive approach will support a variety of administrative responsibilities, including managing correspondence, assisting with bookkeeping, coordinating logistics, and providing customer service. This position offers an exciting opportunity to develop your skills in a fast-paced, growing company while contributing to a collaborative and positive workplace culture.
Responsibilities
- Assist in creating, scheduling, and managing social media content across multiple platforms.
- Support the optimization of social media content and contribute to marketing plans and promotional strategies.
- Monitor and respond to emails, customer inquiries, and business communications professionally.
- Conduct sales outreach and cold calling to potential clients, cafés, retailers, and wholesale partners.
- Follow up with clients regarding orders, inventory levels, and product restocking opportunities.
- Assist with inventory management, stock organization, and packing products for Amazon and wholesale shipments.
- Maintain spreadsheets, inventory logs, shipment records, and operational documents accurately.
- Assist in coordinating inbound and outbound shipments and logistics-related activities.
- Communicate and coordinate with vendors, partners, and organizers regarding matcha events, collaborations, and activations.
- Support overall business operations and administrative tasks as required.
Requirements
- Bachelor’s degree in Marketing, Business Administration, Communications, Supply Chain, or a related field.
- Strong verbal and written communication skills.
- Excellent organizational and multitasking abilities.
- Comfortable with sales outreach, client communication, and relationship management.
- Familiarity with social media platforms such as Instagram, TikTok, and Facebook.
- Basic knowledge of Microsoft Excel, Google Sheets, and email management tools. Ability to work efficiently in a fast-paced environment.
- Interest in marketing, wellness, food & beverage, or e-commerce industries is considered an asset.
- Previous experience in marketing, customer service, logistics, administration, or sales is preferred but not required.
- Self-motivated, detail-oriented, and eager to learn and grow within the company.
Join us as an Office Assistant and become an essential part of a vibrant team dedicated to excellence! This paid position offers growth opportunities while providing a supportive environment where your organizational talents can shine.
Pay: $18.00-$20.00 per hour
Application question(s):
- How many years of experience do you have in office administration or business operations, including tasks such as managing emails, preparing documents, maintaining records, and coordinating schedules?
- This position requires strong organization, accuracy, and the ability to manage multiple priorities. Please provide an example of how you handled several urgent tasks while meeting deadlines.
- Please briefly describe your experience supporting sales, marketing, order processing, inventory management, shipping, or logistics.
Work Location: In person
