Group presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
- Prepare and manage quotations for clients, including cost estimates for services, equipment, and parts.
- Generate and process sales orders, ensuring accuracy and compliance with company procedures.
- Create and track purchase orders and requisitions for materials, tools, and equipment needed for field operations.
- Collaborate with suppliers to ensure timely delivery of products and resolve any procurement issues.
- Monitor inventory levels to ensure availability of critical parts and equipment for field teams.
- Serve as the primary contact for client inquiries, updates, and support related to field activities and product requirements.
- Maintain accurate documentation for all quotes, orders, and requisitions, ensuring clear records for internal and external audits.
- Ensure compliance with safety regulations and company policies across all field operations.
- Prepare regular reports on operational performance, resource utilization, and project progress for management.
- Proactively identify areas for process improvement in order preparation, field operations, and customer service.
- Other duties as assigned.
Who we are looking for
- High school diploma or equivalent required; a degree in business administration, project management, or a related field is preferred.
- 2+ years of experience in operations coordination, project management, or a related field, preferably in the elevator or construction industry.
- Familiarity with elevator systems and/or mechanical equipment is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Problem-solving skills with the ability to work under pressure.
- Project management or safety certifications are advantageous.
- Attention to detail and commitment to safety.
- Ability to work collaboratively with diverse teams.
- Strong customer service orientation.
- Flexibility to handle changing priorities and field demands.
Contact
Please use the contact below for job specific requests and include the Job-ID.
[email protected]
What we offer
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Competitive salaries
- Bonus plans for all positions
- Wellness Program
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age or any other protected status required by applicable law.
Job Reference: CA_ET_TKELEV00372
