Looking for a rewarding career? Consider becoming a Program Officer
Government of Canada
Richmond Hill, ON
Employment and Social Development Canada - Program Delivery Branch
Richmond Hill (Ontario)
Anticipatory Staffing – Temporary (term or casual) and permanent (indeterminate) positions
$57,430 to $61,877
For further information on the organization, please visit Employment and Social Development Canada

Closing date: 30 September 2019 - 23:59, Pacific Time

Who can apply: Persons residing in Canada and Canadian citizens residing abroad.
Apply online

Important messages
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

In this role, you will promote and deliver federal social and labour market funding programs and services that support employers and communities throughout Canada.

We need people who work effectively with people of diverse backgrounds and dedication to provide quality client service in a fast paced, high volume environment. If you enjoy working and collaborating with employers and community partners, this job may be for you!

If you want to:
  • Use your skills, passion and dedication to support Canadians through life’s big moments
  • Work with people who believe diversity is one of our greatest strengths
  • Continue to develop your professional skills and take advantage of diverse learning and advancement opportunities across program areas and across the country
Work environment
Working at Employment and Social Development Canada/Service Canada gives you the chance to help strengthen Canada’s economy, society and communities.

The office is located in Richmond Hill with convenient access to Highway 404 with close proximity to various amenities.

What kind of work will you do?
As a Program Officer you will make a difference in the lives of Canadians through these activities:
  • Providing information, advice and guidance to internal and external stakeholders.
  • Assessing and making recommendations of Grants and Contribution applications, Labour Market Impact Assessments and other employer support programs.
  • Interpreting and applying policies, procedures and legislation
  • Negotiating funding proposals and monitoring approved projects and/or agreements.
  • Researching and analyzing labour market data for various industries.
  • Developing integrated and strategic approaches involving different projects addressing complex situations for the community.
Intent of the process
We will use this inventory to fill vacancies as they become available. A pool of qualified candidates will be created and will be used to staff vacancies of various tenures, languages, and security requirements. It may also be used to staff similar positions within Service Canada, Ontario Region.
Positions to be filled: Number to be determined

Information you must provide
Your résumé.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
In your application, you will be asked to answer some questions, which is an opportunity to tell us your experience in delivering services or programs to the general public in which you were required to obtain and clarify information, and any work involving collaboration with community partners and stakeholders, and how you acquired your savvy technology skills.

As this job involves administration of Grants and Contributions (G&C’s) as well as other employer related programs (such as but not limited to, Canada Summer Jobs, Work-Sharing, Temporary Foreign Worker Program), we want you to tell us if you have specific work experience related to these programs, and any success stories or accomplishments you want to share.

Experience criteria:
(1) Delivering services or programs to the general public;
(2) Collaborating with community partners or stakeholders; and
(3) Using technology (e.g. Microsoft Office, Internet, SharePoint).

For more tips, check out this video: https://www.youtube.com/watch?v=0GW7P3g9hhI

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)
If you possess any of the following experience, it is to your advantage to share the information with us. Sometimes, they may be a deciding factor in choosing the person to be considered for an appointment.

Asset Experience In:
(1) Administering grants and contribution programs;
(2) Delivering presentations; or
(3) Developing or promoting working level partnership with employers.

The following will be applied / assessed at a later date (essential for the job)
Various language requirements
English Essential
Bilingual Imperative CBC/CBC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

A secondary school diploma or a satisfactory score on the General Intelligence Test 320 (the PSC test approved as an alternative to a secondary school diploma).

If you are screened into the process and contacted, you are expected to provide proof of education upon request. If you were educated outside of Canada, you must have your credentials assessed against Canadian education standards (Canadian equivalency). Failure to provide the required proof could result in rejection of your candidacy.

For further information, see link below.

Degree equivalency

  • Communication (oral)
  • Communication (written)
  • Thinking Skills
  • Diagnostic Information Gathering
  • Working with Others
  • Client Focus
  • Relationship Building
  • Dependability
The following may be applied / assessed at a later date (may be needed for the job)
At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Aboriginal person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

(1) Willing and able to work overtime as required.
(2) Willing and able to work outside core hours, including evenings and weekends, as per operational requirements.
(3) Willing and able to travel within the service area, as per operational requirements (may require overnight accommodation).
(4) Willing and able to travel by various modes of transportation.

Conditions of employment
Reliability Status security clearance

Other Conditions of Employment:
Willing and able to travel for training purposes

Other information
(a) You will only be assessed once.
(b) Your application will be active for 180 days. You will receive notice on your account 21 days before your application is about to expire. If you do not take action, your application will become inactive and no longer be considered. Should your application become inactive while the process is still open, you may select the link “update my Inventory Status” to reaffirm your interest.
(c) Remember to keep your information and application up to date!

Emails will be used for all communications, including invitations for assessment, so it is important to keep your information up-to-date and provide a valid email address. Make sure your email system accepts emails from unknown users. If you do not respond to our communications, we will interpret as your withdrawal from the process.

At the time of assessment, two work references will be required.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Persons with disabilities who cannot apply online are asked to contact 1-800-645-5605.

Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/information-candidates/accommodations.html

If you require any technical aid or accessibility requests, please inform us so measures can be determined to facilitate your full participation in the process. All information received will be kept confidential.

All information collected during the selection process, from the time of application to the end of the process, can be used to evaluate candidates.

Thank you for taking the time to consider this opportunity.

Not sure if this is for you?
If this is not the right time to apply, bookmark this poster as the inventory will remain open until the closing date.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference will be given to veterans and to Canadian citizens, in that order.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.