Position Title: Data Entry Operator - Essential Front Line
Department: Ottawa Laboratory
Duration: Permanent, Full-Time
Hours of work: 36.25 hours per week
Location: 2380 St. Laurent Blvd
Compensation Group: OPSEU
Position Status: OPEN
Internal Applicants to be considered first.
Salary: $21.84 to $24.50 per hour
Posting Date: December 2, 2019
Closing Date: December 13, 2019
Position Summary: Reporting to the Laboratory Manager, you will provide data entry of laboratory test requisitions into a variety of Laboratory Information Systems (LIS) utilized by Public Health Ontario.
Provides data entry and scanning of laboratory requisitions into the Laboratory Information System (LIS) and other software (e.g., Excel, Access) and PHO systems (Laboratory Results Management Application (LRMA) within established key performance metrics.
Reviews requisition to determine accuracy of information entered and conformance to PHOL standards when entering data into fields such as: patient name, HIN, patient demographics, tests requested, submitter/ordering practitioner, including clinical information.
Communicates with clients by phone and/or FAX to confirm information required for accurate data entry.
Refers matters to appropriate technical or supervisory staff where necessary.
Maintains filing systems as required including filing of requisitions daily; locating PDFs of requisitions as requested by other laboratory staff;
Assists with scanning, searching for requisitions not scanned and record storage process
Other duties as assigned.
Knowledge and Skills
Knowledge of Graphical User Interface (GIU) systems (i.e. Windows environment), data entry procedures, terminology and key boarding skills to accurately input data from laboratory requisitions, e.g. Agency, physician, contacts).
Understanding of medical terminology in order to accurately input data (e.g. types of specimens, symptoms, types of tests carried out in the PHL).
Skills in the use of Laboratory Information Systems, Microsoft Suite and web based information systems.
Knowledge of general office procedures, instructions, and relevant reference materials, e.g., telephone directories or lists, staff lists and locations, mailing lists, as well as knowledge of the office organization and functions, in order to answer the telephone, direct callers and assist with various clerical tasks.
Oral communication and interpersonal skills to request clarification of information from clients e.g. missing information such as addresses, physician’s name, etc. and to perform reception duties.
Education and Experience
Completion of secondary school.
Typing 60 wpm and 10,000 keystrokes with per hour, with 95% accuracy mandatory.
Attributes and Competencies
Excellent record management skills
Excellent analytical and problem solving abilities to assist in any minor office discrepancies.
Job Status Full Time Regular