Library Technician
University of the Fraser Valley
Abbotsford, BC
The UFV Library has two branches located on the Abbotsford and Chilliwack (Canada Education Park) campuses, and provides services to students, faculty and staff at all UFV campuses and online. The Library Technician will be based at the Abbotsford campus, but may occasionally be assigned to work in Chilliwack and attend meetings there.

Posting details

Under the general direction of the responsible librarians and the Technician-in-Charge, the Library Technician provides front-line support and assistance to students, faculty, staff, and the general public, both in-person and at-a-distance, as well as assigned specialized duties that support a wide variety of library services and functions. Responsibilities include performing the full range of library materials circulation activities using the integrated library system and UFV’s student records system; communicating, implementing and enforcing library policies and procedures; assisting library users in the use of library equipment and ensuring a pleasant and safe learning environment for library users. The Library Technician will provide individual reference service, assisting library users in clarifying and interpreting their information needs, and recommending appropriate materials and sources to meet a user’s needs. The Library Technician will be assigned additional duties that support strategic priorities related to library services.

The Library Technician will be assigned specialized duties in one or more of the following areas: collections support, teaching and learning support, marketing and public relations support, website and web presence support and assessment support.

Qualifications
Two (2) year Library Technician Diploma from a recognized institution is required. Minimum of 2 years of related library experience is required. Public relations/marketing experience such as social media, graphic design and/or event planning, is desirable. Excellent interpersonal, communication and customer service skills are required, as well as the ability to use tact, diplomacy and discretion when dealing with students, faculty, and the general public in a variety of situations. Experience with integrated library systems is required; experience with the Sirsi ILS system is preferred. Experience providing circulation and reference services is required. Attention to detail and accuracy is essential.