Medical Office Assistant
Rexall
Lethbridge, AB
Supporting our Sister Company, Medicentres

The Role: Medical Office Assistant

Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.This role also manages simple wounds as required and shares information collected from patients with the appropriate medical team members. The Medical Office Assistant must be able to communicate and work effectively on a multidisciplinary team and have a working knowledge of medical terminology

Principal Responsibilities:
Greet and direct clients to appropriate medical resources and / or services.
Answer external and internal phone calls and transfer calls to the appropriate departments.
Handle all correspondence, including: telephone, email, fax and mail.
Provide administrative support and perform clerical duties.
Scan, fax and / or mail documents as required.
Schedule and confirm patient appointments / tests / follow-ups and manage physician schedules.
Give registration forms to patients and ensure that they are properly filled out.
Measure and document vital signs on each patient.
Update and maintain electronic medical system.
Analyze data and relevant information to: Compose reports, compile statistics, prepare letters, memos and agendas.
Share information collected from patients with the appropriate medical team members.
Manage simple wounds as required.
Clean and sterilize materials and instruments.
Prepare examination rooms with the necessary medical supplies and equipment.
Monitor inventory of medical supplies and materials and order as required.
Arrange for medical materials to be properly cleaned or disposed of.
Make recommendations for policy and / or procedure improvements.
Participate in meetings as requested.

Medical Secretary, Medical Office Assistant or Unit Clerk Diploma required.
Experience MedAccess skills an asset.
Working knowledge of medical terminology.
Familiarity with AHC billing preferred.
Ability to communicate and work effectively on a multidisciplinary team.
Proficient in use of computers and other office equipment.
Excellent organizational and problem solving skills.
Previous experience in handling confidential or sensitive information; knowledge of applicable data privacy laws.

Rexall Pharmacy Group Ltd. is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group Ltd. will make available to any selected applicants accommodations and/or accessible formats should he/she require. Candidates are encouraged to discuss any accommodation he/she may need in order to allow for the most effective selection process.