JOB DESCRIPTION
Manager (Adult Services)
REPORTS TO: The Executive Director or in his/her absence the Board of Directors.
PURPOSE OF POSITION:
Provide organizational leadership and ensure safe, lawful and Housing First-aligned operation.
KEY RESPONSIBILITY AREA: Homeless Services
Duties:
- regulatory compliance;
- budget management;
- staff supervision;
- policy implementation;
- partnership development;
- incident oversight;
- data collection;
- quality improvement;
- funder reporting;
- board reporting;
- resident-rights oversight.
Responsible for:
- shift coverage;
- incident management;
- staff supervision;
- admission/discharge review;
- documentation audits;
- resident complaints;
- training compliance;
- environmental inspection
Qualifications:
- relevant post-secondary education or equivalent experience;
- leadership experience;
- experience with homelessness/social services;
- trauma-informed practice;
- demonstrated understanding of Housing First;
- crisis-management competence.
Due to the nature of this role, preference will be given to applicants who:
- self-identify as female, or who have special education and experience related to women's issues.
- have lived experience with homelessness, or addiction.
Job Type: Full-time
Benefits:
- Employee assistance program
- Extended health care
- Mileage reimbursement
- On-site parking
- Paid time off
Flexible language requirement:
Work Location: In person
