Overview
We are seeking a friendly and organized Dental Receptionist to join our team in a fast-paced, family oriented dental office. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a positive experience from the moment they enter our practice. This position requires excellent communication skills, attention to detail, and proficiency in managing administrative tasks within a dental environment.
Responsibilities
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments, confirm patient visits, and handle cancellations.
- Maintain accurate patient records using electronic records systems such as Dentrix
- Answer phone calls professionally, addressing inquiries and providing information about services offered.
- Collect patient information and verify insurance details prior to appointments. This includes sending pre determinations.
- Assist with billing and payment processing as needed. This includes sending claims, collecting copayment, managing Accounts Receivables and making follow up calls for payment/ Pre Ds.
- Ensure the reception area is clean, organized, and welcoming for patients. Daily cleaning duties.
- Collaborate with dental staff to ensure smooth patient flow throughout the office.
Qualifications
- Previous experience in a dental office reception setting is required.
- Proficiency in Dentrix and RecallMax or similar dental software is highly desirable.
- Strong administrative skills with a focus on accuracy and detail.
- Familiarity with phone systems and managing multi-line calls effectively.
- Knowledge of Dental terminology.
- Excellent interpersonal skills with the ability to communicate clearly with patients and team members.
- Ability to work in a fast-paced environment while maintaining professionalism and composure.
Hours
- 5 days a week
- Monday 745-5, 1 hour lunch
- Tuesday 745-5, 1 hour lunch
- Thursday 10-7, 1 hour lunch
- 2 Fridays a month 745-2
- 2 Saturdays a month 745-1
If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dental reception role, we encourage you to apply! You will be part of a supportive team and we are all ready to help you have a easy transition into our office. We pride ourselves in providing work-life balance.
Check out our website- saginawdentalcentre.ca and read our reviews
500$ Health benefits every 6 months, Vacation pay and Dental care offered. Yearly Reviews.
[email protected]
Job Type: Full-time
Pay: $18.32-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Experience:
- Dental receptionist: 1 year (required)
- Dental office experience: 1 year (required)
Work Location: In person
