Technical Field Advisor I - Mechanical Steam Turbines - CANADA
FieldCore
Remote
FieldCore, a GE company, is a new, independent industrial field services company that will deliver the highest standard of field services excellence and capabilities for GE and its customers. FieldCore will bring together the field services expertise and people from both Granite Services and GE’s Power Services into one powerhouse. Driven by the values of safety, quality, and integrity, FieldCore will be built to deliver operational excellence for customers in the power generation, oil & gas, nuclear, and wind power markets. For more information, check out www.fieldcore.com

Role Summary/Purpose

The Steam Turbine TFA travels to customer sites and support our customers with their installation, maintenance, and warranty work with industrial power generation rotating equipment, primarily Steam Turbines and some Gas Turbines. In order to provide direction to others, this position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. The Steam Turbine TFA implements and executing the work under safety and environmental policies, behaving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure

Essential Function

Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
Respond to requests for emergency repairs and services to troublesome equipment
Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
Signs off on all changes implemented.
Drive customer satisfaction through commitment to quality.
Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
Prepare timely and accurate technical reports for customer records and a reference for future outages
Ensure all parts needed for the job are shipped to the site
Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
Perform aftermarket upgrades that need to be performed at the site level.
Perform other duties as assigned

Qualifications/Requirements

Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
Minimum of 1 years of experience in a field services or power generation equipment maintenance position
In order to provide direction to others, position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment.
Extensive travel to and from projects and various field assignments will be required.

Desired Characteristics

Trainee level. Most new hires with little experience on the GE Product will start in this level. Participates in on the job training.
Experience and training on Alstom, Siemans or other OEM equipment is preferred
Extensive Field Engineering Services experience is required
Pipe fitting and tubing experience.
Previous experience working on GE LM equipment.
Fluent in English language.
Good organizational skills
Prior project management experience
Good project management skills
Good oral and written communication skills
Good interpersonal and leadership skills
Good business acumen and ability to sell GE products to the customer