Director, Software Engineering
Location: Guelph ON (Hybrid)
Build the technology that powers compassionate experiences across North America.
Some software helps companies sell products.
Ours helps veterinary teams support families during some of life's most meaningful moments.
At Gateway Services, we're North America's leading provider of pet after-life care. Every day, thousands of veterinary professionals rely on our technology to deliver exceptional service, transparency, and peace of mind to pet families.
We're looking for a Director of Software Engineering who wants more than just another leadership role.
This is an opportunity to shape the future of a mission-critical platform, lead an exceptional engineering team, and influence the technology strategy of a growing North American organization.
If you're a technical leader who enjoys building great teams, solving complex problems, embracing AI, and staying close enough to technology to make meaningful engineering decisions, we'd love to talk.
Why This Opportunity is Different
This isn't a role where you'll spend your days in meetings while others make the technical decisions.
You'll lead the engineering organization while remaining actively involved in architecture, delivery, engineering standards, cloud strategy, DevOps, AI adoption, and software quality.
You'll partner directly with Product, Solution Architecture, IT Operations, and executive leadership to modernize and scale one of the industry's most important operational platforms.
Most importantly, you'll have the autonomy to make a lasting impact.
What You'll Own
As Director of Software Engineering, you'll:
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Lead and mentor a talented team of Software Developers, QA Engineers, DevOps Engineers, and a Release Manager.
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Drive technical direction across our modern cloud-based software platform.
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Improve engineering practices, release management, software quality, and platform reliability.
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Guide architecture decisions alongside senior technical leaders.
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Lead the adoption of AI-assisted engineering tools to improve productivity, documentation, testing, and delivery.
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Partner with offshore development teams while maintaining ownership of engineering quality and standards.
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Build a culture focused on accountability, collaboration, innovation, and continuous improvement.
Technology You'll Work With
Our modern engineering environment includes:
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Angular
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.NET / C#
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AWS Cloud
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REST APIs
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RabbitMQ
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RavenDB
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CI/CD Pipelines
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Jira
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GitHub Copilot, Claude, ChatGPT and emerging AI engineering tools
Technology continues to evolve at Gateway, and we're looking for a leader who enjoys evolving with it.
We're Looking For Someone Who...
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Has 10+ years of software engineering experience with several years leading engineering teams.
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Brings strong technical expertise across modern application development and cloud technologies.
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Knows how to balance speed, quality, scalability, and operational excellence.
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Builds trust through coaching, collaboration, and transparent leadership.
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Enjoys solving complex business problems through technology.
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Is excited about the future of AI-assisted software engineering and knows how to implement it responsibly.
Why Gateway?
At Gateway, your work has purpose.
Our technology supports veterinary hospitals, care centers, and pet families across North America during some of life's most emotional moments.
You'll join an organization that values innovation, accountability, collaboration, compassion, and continuous improvement.
Here you'll find:
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A high-impact leadership role with real influence.
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Modern technologies and cloud-native architecture.
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Investment in AI and engineering innovation.
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Opportunities to shape engineering strategy and mentor exceptional talent.
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A collaborative leadership team committed to building for the future.
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Meaningful work that makes a difference every single day.
Ready to Build Something That Matters?
If you're looking for an opportunity to lead a talented engineering team, shape the future of a growing technology platform, and build software with real-world impact, we'd love to hear from you.
Apply today and help us build the future of pet after-life care technology.
