Job Summary
We are seeking a highly organized and detail-oriented Office Administrator to support our daily operations on-site. The ideal candidate will manage multiple priorities, provide excellent customer service, and ensure the smooth functioning of the office. This role requires strong attention to detail, multitasking skills, and strong communication skills to handle office responsibilities and maintain efficient workflows. Must be comfortable with large dogs.
Position Responsibilities
- Perform a variety of challenging administrative duties and manage multiple priorities in a fast-paced environment
- Accurately and efficiently utilize software such as QuickBooks, Microsoft Office, Jobber, and other relevant tools for bookkeeping, record keeping, and administrative tasks
- Support customer service efforts by assisting clients with inquiries and providing support via phone, email or in person
- Handle customer billing and reports, scheduling appointments, managing calendars
- Manage incoming mail, courier shipments, document shredding, and general office administration
- Process invoices, expenses, and receipts while tracking budgets where required
- Maintain organized digital and physical filing systems
- Perform general office upkeep functions including filing, managing office supplies and basic cleaning
Qualifications
- Minimum 1–3 years of administrative, office support, or clerical experience
- Proficiency in QuickBooks Online (QBO) required
- Post-secondary education or equivalent training in Office Administration, Accounting or similar an asset
- Strong computer skills required, including Microsoft Office (Word, Excel, Outlook)
- Strong organizational and multitasking skills in a fast-paced environment
- Problem-solving skills and ability to work independently
- Ability to produce high-quality work in accordance with company standards
- Ability to maintain confidentiality
- Ability to work well under pressure and use good judgment in assessing difficult situations
- Excellent customer service skills with professional phone etiquette
This position is subject to 6 months probation.
This is an existing vacancy. We do not use artificial intelligence (AI) in our recruitment process.
Pay: From $19.00 per hour
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Flexible schedule
- On-site parking
- Vision care
Ability to commute/relocate:
- Fergus, ON N1M 1P3: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Language:
Work Location: In person
