Remote Customer Service Representative

Aspire Lifestyles Ontario

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Job details

Full-time

Benefits

Extended health care
Dental care
Paid time off
Vision care

Skills

Hospitality
Customer service
Call center
High school diploma or GED

Full job description

Job description

**Must be located in Ontario**

Aspire Lifestyles- Remote Customer Service Representative

Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!

Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading company with the additional ease of working from your home.

REMOTE - Work From Home Opportunity

Full-time (up to 40 hrs a week), 8-hour shifts, Permanent

Benefits (after 30 days of employment):

Dental care

Extended health care

Vision care

RSP with company match

Paid time off

Career advancement opportunities

$20.00/hr with the potential to earn a monthly bonus!

We offer a $2.00/hr shift differential for all hours worked after 7pm ET

MUST be able to work Full Time.

MUST be able to work Afternoons and Weekends.

No sales required.

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.

Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day. As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of

requests which include but are not limited to dining reservations, ticket purchases, and flower requests.

Here’s what you bring to the team:

The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.

Must be internet savvy and proficient in navigating multiple systems simultaneously.

Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).

Strong ability to communicate and write in a polished, educated, and professional manner.

Please note that successful candidates must meet the following criteria in order to Work from Home:

Must provide a private at-home office space, with a lockable door, free of distraction.

Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.

Internet connection must be direct from modem/router to equipment via hard wired ethernet cord capable of continuously supporting excellent call quality and high-speed response rate. (Cannot use Wi-Fi or Wi-Fi Pods)

Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.

Qualifications:

High school diploma or equivalent is required.

Must be able to pass a pre-employment background screening.

2 years of customer service experience required.

1 year of Call Center experience required.

Prior experience in the Hospitality or Travel industries preferred.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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