Business Development Manager, Export (Canada)
Central Garden & Pet
Toronto, ON
Central Garden & Pet Company (NASDAQ:CENT and CENTA), is a leading innovator, marketer and producer of quality branded products for the pet, lawn and garden supplies markets. Central’s International team within the Brand Sales Organization seeks a passionate, energetic and self-motivated Business Development Manager to look after key accounts in two step distribution and general market. Our business development managers are known for achieving sales goals on assigned pet distribution as well as general market retailers by conducting sales visits, facilitating the customer’s continuing education training, conducting line reviews, and implementing the company’s promotional plans. This business development manager role is a remote, home-office-based field sales position and desirable candidates will most likely reside in/around Toronto, Canada.

Please see our website for additional company information –


Sales Goals and Planning

Creation of key customer business plans and achievement of sales account goals. Update account plans as necessary

Increase distribution at accounts through new product placement and regular line reviews

Review weekly sales numbers and identify opportunities and risks; develop actionable plans for the account to increase sales

Create and maintain up-to-date written business plan on accounts

Conduct quarterly line reviews of active and discontinued SKUs; ensuring the correct mix of product is in inventory

Conducts regular customer headquarters calls - meeting with buying team, sales managers, customer service, A/R and other key contacts.

Insure visible revenue and margin improvement for Pet,

Manage trade effectiveness (the cost of retail shelf promotions versus ROI)

Report in-depth sales and service activities to the Director as required

Lead account-specific discussions on weekly sales conference call; present individual account activities to director

Monthly Promotion Planning

Create and manage sales/marketing programs with each account; plan out annual promotion plan (by month) and seasonal promotions.Create corresponding promotion request form or price reduction form (PRFs) and submit for approval and processing

Create and distribute all promotions to Key Customers

Communicate any competitive promotions and/or new items to Sales Support and Marketing teams

New Product Launches

Launch all new products to accounts - provide complete launch packets, set-up forms, images, samples, order forms, etc to account

Provide forecasts of new items to both Buyers and Demand Planning teams

Track new product POs and alert Director to their arrival in store

Follow-up with Buyers to ensure product is moving and stores are maintaining inventory

Credits and Returns

Review and approve/deny all credit requests, providing sufficient backup for all claims

Communicate to QC any larger scale irregular items or defectives that may be occurring

Pricing & Orders

Communicate all pricing to customer

Communicate out-of-stock items to customer

Communicate discontinued items to customer and create sell down plan if necessary

Resolve any pricing discrepancies on PO with Order Enter and Buyers within 24 hours


Coordinate meetings, quarterly seminars associated with assigned accounts

Plan, execute and participate in category line reviews

Weekend work time is required for events, etc.

This job description is not intended to be all-inclusive and other job duties may be assigned from time to time.


Minimum 5-7 years prior sales experience preferred – background in pet specialty preferred

A Bachelor’s degree in a business-related course of study strongly preferred (business administration, marketing, etc.)

50% travel required (may include overnight travel, weekends and evenings)

Must possess highly developed interpersonal and sales skills; superior communication skills (in person, over the phone and in writing)

Must be proficient in computer programs such as Word, Excel, Outlook and PowerPoint. Work is performed largely in field and from home office.Advanced knowledge of Excel is required.

Must be able to project a customer service and friendly attitude; exercise good judgment when dealing with customers and employees; deal effectively and professionally with a wide variety of people and situations; maintain the integrity of highly confidential business information

Quality, accuracy, timeliness, reliability, and thoroughness of work performed; maintain the integrity of highly confidential customer and product information

Plan and organize work effectively; analyze problems, propose reasonable solutions, make logical decision, carryout decisions made, and follow-up with feedback where appropriate

Ability to work in a constant state of alertness and safe manner


Field travel conditions: frequent car and airline travel; hotel sleep accommodations, much work is performed in distributors office and customer retail stores.

Home office conditions when not actively traveling in territory.

Hours of work will generally be during regular customer business hours with travel before and after business hours when possible.There will be variation in work hours due to employee and customer schedules, special projects, deadlines, and other concerns

Business Development Managers may be required to lift up to 40 lbs of Central products, display or trade show equipment, trade show materials, etc. on an intermittent basis.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.


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