Clinic Administrative & Patient Care Assistant
Multidisciplinary Healthcare Clinic | Cambridge, Kitchener & Waterloo
Are you exceptionally reliable, organized, professional, and genuinely great with people?
We are looking for a long-term team member to join our busy multidisciplinary healthcare clinic, serving patients of all ages, including pediatric patients. This position is ideal for someone who takes pride in providing five-star patient service, communicates exceptionally well, and enjoys being part of a supportive, professional healthcare environment.
IMPORTANT — Please Read Before Applying
This position requires the ability and willingness to work at multiple clinic locations throughout Cambridge, Kitchener and Waterloo.
At an absolute minimum, applicants MUST be available to work ALL of the following Cambridge shifts:
- Monday: 7:30 am – 1:30 pm
- Tuesday: 1:15 pm – 7:15 pm
- Wednesday: 7:45 am – 1:15 pm
- Thursday: 1:15 pm – 7:45 pm
Please apply only if you are available for ALL four of these shifts. Additional availability and flexibility to work at our other Tri-City locations is strongly preferred.
Who We're Looking For
Our ideal candidate is someone who is:
- Extremely reliable and dependable
- Friendly, polished, professional, and patient-focused
- Committed to providing exceptional five-star customer service
- An excellent communicator with outstanding verbal and written English skills
- Comfortable working both as part of a team and independently
- Able to thrive in a busy, fast-paced and well-organized environment
- Equally comfortable taking initiative and staying productive during quieter periods
- Able to follow direction carefully and confidently ask questions or seek further direction when needed
- Highly organized with excellent attention to detail
- Comfortable learning and using technology — strong computer skills are essential
- Interested in finding a long-term position where they can become an important part of the clinic team
Experience That Would Be an Asset
Preference will be given to candidates with experience in one or more of the following:
- Working in a multidisciplinary healthcare, rehabilitation, chiropractic, physiotherapy, or similar clinical environment
- Jane App
- Direct billing and Extended Health Care (EHC) insurance
- Assisting practitioners with Laser Therapy
- Assisting with Shockwave Therapy
- Patient scheduling, reception, administrative duties, and patient flow
Don't have experience with everything listed above? We are willing to train the right person. Attitude, reliability, professionalism, communication skills, and the ability to learn are extremely important to us.
About the Role
This is a hands-on position in a multidisciplinary clinic where you will interact with patients of all ages, including children and families. Depending on your experience and training, responsibilities may include patient reception and communication, scheduling, administrative duties, direct billing, maintaining smooth clinic flow, and assisting practitioners with various aspects of patient care.
The successful candidate will be someone who notices what needs to be done, takes initiative, stays organized, and understands that an exceptional patient experience is created through the little details.
Immediate availability to begin training is required.
To Apply
Please submit your resume along with a brief introduction telling us:
- Why you feel you would be a great fit for this position;
- Whether you are available for ALL four required Cambridge shifts listed above;
- Your availability outside of these required hours;
- Whether you are able and willing to work at locations in Cambridge, Kitchener and Waterloo;
- Any experience you have with Jane App, EHC/direct billing, Laser Therapy, Shockwave Therapy, or multidisciplinary healthcare clinics; and
- Whether you are looking for a long-term position.
Applications that do not confirm availability for all four required Cambridge shifts may not be considered.
We are looking for someone who wants to become a valued, dependable member of our team — not simply fill a schedule. If you are professional, personable, highly reliable, eager to learn, and take pride in providing an outstanding patient experience, we would love to hear from you.
Join us to be part of a vibrant healthcare team dedicated to providing exceptional patient care while supporting an organized and welcoming office environment. Your enthusiasm and expertise will help us deliver outstanding service every day!
Pay: $19.00-$23.00 per hour
Benefits:
Application question(s):
- Do you have experience with Jane App and Direct Billing?
- Do you have experience assisting with laser and shockwave therapy?
- Are you available for all of the hours listed in this ad?
Work Location: In person
