The Community Liaison Specialist works within a team of individuals that support the settlement and integration of New Canadians.
The YMCA of Three Rivers is one of the community’s largest non-profit organizations. We are dedicated to the enrichment of our communities through the development of people and families. Through our work, we foster belonging and wellbeing, and dedicate ourselves to building a healthy and vibrant community every day. We believe connected communities are thriving, healthy, and strong. We have the assets to affect positive social change and we know the YMCA of Three Rivers Youth Programs are an important piece of our work. That’s where you come in...
What you will do…
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Focus on the integration of newcomers in Canadian workplace culture and/or society, through professional/social networking and developing connections by matching them with Canadian volunteers and referring them to the programs and services that meet their needs.
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Work closely with community partners and members, employers and volunteers.
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Attend outreach events at Community partner locations for program promotion and networking opportunities.
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Perform the necessary administrative tasks (accurate records keeping, data entry and preparing both statistical and narrative reports)
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Responsible for successful delivery of the program - ensuring goals, outcomes and client satisfaction
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Oversee the day-to-day operations of the program delivery
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Conduct a needs assessment to assess the client’s needs.
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Maintain accurate records of various program related resources, volunteers, participants,
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Manage client’s files while maintaining confidentiality.
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Monitor, evaluate & measure the program outcomes and prepare accurate reports and collect the required statistics on program progress meeting the timelines.
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Organize information sessions as per the needs of the clients by inviting guest speakers from community and government agencies.
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Provide information, orientation to the clients and make appropriate referrals to the other YMCA programs, community and government services.
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Other duties as assigned
What you will bring…
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1-2 years of Community Service experience including experience in Volunteer Management
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Related post-secondary education and training in Community Services is an asset
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Acceptable Police Vulnerable Sector Check
Key Competencies
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Self-starter and effective communicator with a focus on building strong relationships and partnerships
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Demonstrated the ability to use sound judgment in dealing with sensitive and confidential matters.
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Creativity, innovation, teamwork and problem solving
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Continuous learner that aims to stay up to date on Immigration Policy, trends and best practices in the Settlement Sector.
Work Environment
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Typical office environment
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The position requires sitting in one work area much of the time.
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The position requires normal levels of seeing and hearing and may require increased use of senses on a periodic basis (e.g., concentration) but not continuously or for long periods of time.
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The position requires the normal dexterity required to do either manual or computerized record keeping.
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The environment is generally comfortable with exposure to normal levels of elements such as dust with minor fluctuations in heating/ventilating.
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Some exposure to disagreeable conditions
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Minimal risk of injury to worker.
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Minimal required travel
What you will gain…
You will be part of and an organization that has a massive impact across our community. You will be joining a local organization, but you will also be a part of a global movement. Your work will have an impact and the community we all call home will be a little better every day because of you. We provide several continuous professional learning opportunities at no cost to you.
This role requires regular travel across the region, which may not always be easily accessible through public transit. The employee must be able to arrange their own transportation to these sites. A valid G driver’s license and full time vehicle access are strongly recommended.
Please note: As an organization committed to the safety and well-being of children, youth and other vulnerable populations, we prioritize the protection of those under our care. All employees must meet specific requirements, including obtaining a clear Police Vulnerable Sector Check and providing three professional references.
Applications..
If you are an external candidate interested in joining our team, please click the apply button below to create an application. Internal candidates can apply through the internal career center by clicking here. The posting will be open until June 8, 2026, However, we will begin reviewing applications as they arrive to find the right person for this opportunity.
The YMCA of Three Rivers proudly serves the communities of Guelph-Wellington, Stratford-Perth, and Waterloo Region. Our purpose is to make our diverse communities healthier and more vibrant. With dignity and respect, our programs and services inspire individuals to reach their full potential. Learn more about our history, mission, vision, and values here.
The YMCA of Three Rivers embraces diversity and is committed to creating an inclusive workplace, welcoming applications from all qualified persons. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives.
In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation need known to the YMCA of Three Rivers. The YMCA of Three Rivers complies with the Employment Standards Act, Pay Equity Legislation and privacy laws. In keeping with privacy laws, we are committed to protecting personal information by following responsible information handling practices. For more information on the YMCA of Three Rivers’ commitment to privacy, please visit our website.
Please note that due to the large volume of applications received, only candidates being considered for the position will be contacted.
To explore additional career opportunities with the YMCA of Three Rivers, please visit our Career Page.
