Why Work at Shouldice Hospital
Our Culture
At Shouldice Hospital, we pride ourselves on delivering excellent surgical outcomes and patient care in hernia treatment. We have an unwavering focus on our patients and commitment to our staff. We have created a culture where our staff feel like family and are empowered to make a difference. As a fully licensed and recognized Ontario Specialty Hospital for over 80 years, we place trust, integrity, teamwork, and caring at the heart of what we do.
Our People
We are a strong, positive, and engaged team of people that are committed to excellence. We are invested in the growth and development of each other and value work life balance. What sets Shouldice Hospital apart? At Shouldice we value our staff and believe in teamwork.
The Human Resource Generalist - Labour and Employee Relations works in partnership with employees, managers, and directors on a variety of employment related matters and provides guidance in accordance with applicable legislation and internal policies.
Job Description:
- This position reports directly to the HR Manager.
- Collaborate with Managers to provide necessary documentation pertaining to HR issues.
- Individual contributor, no direct report.
- Supports union and non-union staff.
- Provides coaching and guidance to managers, directors and employees on HR matters and ensures adherence to legislation/laws, collective agreements, etc.
- Must demonstrate maturity and ability to influence stakeholders.
Responsibilities:
- Leads grievances with directors, management, and union.
- Participates in all union and non-union related meetings as required.
- Provides support related to collective agreement interpretation and application.
- Understands progressive disciplinary and documentation process.
- Supports Investigation and resolves employee relations matters within the Employment Standards Act and Shouldice Policies.
- Provides recommendations, develops and implements solutions to assist on all activities and issues.
- Meets with stakeholders on a regular basis to keep current on issues that impact on the operational goals. Listens to the needs of the business and takes ownership to explore/deliver solutions.
- Handles employee relations issues and investigations in a timely manner, i.e. harassment.
- Provides labour relations support with bargaining unit and is identified as a labour relations specialist and representative.
- Collaborates with HR Manager on specific projects and initiatives.
- Reviews and updates job descriptions and pay scales.
- Records Surge Learning and other required training.
- Builds and maintains communication lines between Directors, Managers, Employees and ensures accessibility to both parties for advice.
- Takes proactive measures to minimize formal complaints/grievances.
- Ensures compliance with the Employment Stands Act.
- Understands and supports the process for dismissal, severance, discipline and conflict resolution.
- Participates in Health and Safety policy and oversight.
- Builds and maintains trust between the company and the Union.
- Handles grievances including conducting grievance meetings, drafting formal responses to grievance and settlements, ensuring consistency in resolving issues and engaging with outside legal when necessary.
- Skilled at resolving grievances and conflicts by getting management and the union to work collaboratively.
- Attends arbitrations. Works closely with management and outside legal on preparing for arbitration.
- Researches and analyzes data in support of collective bargaining including reviewing external wage surveys and other compensation data. Recommends changes to collective agreement language to support hospital objectives and minimize risk.
- Responsible for communicating collective agreement updates to management to ensure compliance.
- Administers collective agreements in a fair and equitable manner and advises management on course of action.
- Interprets and applies relevant labour and employment legislation and regulations.
Qualifications:
- University degree and/or BA in Human Relations, Organizational Behaviour.
- CHRP designation would be an asset.
- Experience working in a unionized environment is mandatory.
- Minimum of four (4) years’ experience in HR.
- Sound knowledge of human resources best practices.
- Strong knowledge of employment standards, legislation and company policies and procedures as they relate to labour law requirements and HR.
- Demonstrated problem solving and conflict resolution skills.
- Exceptional communication and relationship building skills.
- Effective planning, organization, and time management skills.
Job Types: Full-time, Permanent
Pay: $63,000.00-$74,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Location type:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's Degree (required)
Experience:
- Human resources: 4 years (required)
Work Location: In person
