Customer Service Representative - Natural Health - Experience Required
Vitality Health Foods
Edmonton, AB

Job Description

Vitality Health Foods is hiring for 1 position. This position would occupy 15-25 hours per week.

The hours of work would be in shifts of Monday to Friday from 10-3 or 3-9pm, and Saturday 10-6, Sunday 12-5pm. An individual that has a wide range of available working hours per week is preferred. Must be available for evening and weekend shifts.

This position will consist of interacting with customers to assist in product selection, pricing and inventory management.

Experience in the retail and natural health industry is required.

This position ensures that customers receive the highest possible service and assistance when selecting vitamins, supplements, health and beauty products, essential oils and sports nutrition to help them better understand and respond to their health and wellness issues.

Responsibilities

  • Provide excellent customer service, helping customers with questions, locating items, and providing guidance on supplements, health and beauty, and other products.
  • Maintains an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department
  • Ensures maximum productivity and efficiency through proper scheduling.
  • Inventory management, entering stock into the system and restocking products
  • Helps to achieve required sales
  • Maintains safe, clean, and well organized working and shopping environment
  • A pleasant demeanor, very patient when dealing with the elderly, are all qualities that are desired

Qualifications/Requirements

  • High school diploma or equivalent supplemented with college courses in nutrition or related field
  • 1-2 years of health product knowledge having worked in a Vitamin/Supplement Store considered an asset
  • Strong knowledge of vitamins and supplements, and a passion for holistic health
  • Clear and effective communication skills
  • Strong organizational skills and the ability to multi-task
  • Outstanding customer service skills
  • Ability to effectively manage in a fast-paced environment
  • Ability to work varied hours/days as business dictates, including evenings and weekend
  • Previous work experience in Natural Health/Nutrition fields
  • Experience in customer service, especially in a retail environment is required

Required language:

  • English

Required education:

  • High school or equivalent

Required experience:

  • Nutrition: 2 year

Job Type: Part-time

Experience:

  • Health Foods store: 1 year (Preferred)
  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • Secondary School (Preferred)

Language:

  • English (Required)
  • French (Preferred)