About the Role
At Harbor & Pine Kitchen, we believe a great restaurant experience comes from thoughtful operations, a strong team, and consistent attention to detail. We are looking for a Restaurant Operations Manager who can help oversee our daily restaurant activities and ensure that every guest receives friendly, efficient, and high-quality service.
You will work closely with our restaurant leadership team and staff to coordinate service, support employees, maintain operational standards, and identify opportunities to improve the guest experience. This is a hands-on mid-level position suited to an experienced hospitality professional who enjoys working in a fast-paced restaurant environment.
Why Work With Us?
The Environment: Our Vancouver restaurant provides a welcoming and collaborative workplace where team members can take pride in delivering excellent food and service.
Team Culture: We value respectful leadership, open communication, and teamwork. You will work alongside experienced hospitality professionals who support one another.
Professional Growth: You will have opportunities to develop your restaurant management, team leadership, customer service, and operational skills.
Employee Benefits: We offer competitive compensation, employee meal benefits, and opportunities for continued career development.
Key Responsibilities:
Restaurant Operations: Coordinate daily front-of-house and back-of-house activities to keep restaurant operations running smoothly.
Team Leadership: Support, coach, and motivate restaurant employees while helping create a positive and productive workplace.
Guest Experience: Monitor service standards and respond professionally to guest questions, concerns, and feedback.
Scheduling and Coordination: Assist with employee scheduling, shift coordination, and daily staffing requirements.
Inventory Support: Help monitor inventory levels, coordinate deliveries, and reduce unnecessary food and supply waste.
Quality and Safety: Help ensure food safety, cleanliness, workplace safety, and restaurant operating standards are consistently maintained.
Performance Improvement: Identify operational challenges and work with the management team to develop practical improvements.
What We Are Looking For
Experience: 3 to 5 years of experience in restaurant, hospitality, food service, or related operations, with at least 1 year of supervisory or team leadership experience.
Leadership: You are comfortable supporting employees, coordinating shifts, resolving workplace issues, and leading by example.
Customer Service: You understand the importance of creating a positive guest experience and can handle customer concerns professionally.
Organization: You can manage multiple priorities during busy restaurant periods while maintaining attention to operational details.
Communication: You communicate clearly with employees, supervisors, suppliers, and guests.
Mindset: You are practical, dependable, team-oriented, and comfortable working in a fast-paced restaurant environment. You know when to take action independently and when to involve senior management.
Pay: $5,800.00-$8,000.00 per month
Work Location: In person
