Develop and apply your skills in project and technical support in this dynamic and rewarding role!
***Please DO NOT apply for this position by submitting your profile on this BC Government Hiring Centre website. Applications must be made via the following directions below.***
The Office of the Ombudsperson hosts a Corporate Shared Services unit supporting a total of three offices of the Legislature including: Office of the Ombudsperson, Information and Privacy Commissioner and the Office of the Police Complaint Commissioner. The specific services provided by Corporate Shared Services under a joint shared services arrangement are finance, information management and technology (IM/IT), human resources, facilities and administration.
The Service Desk Support provides frontline technical support and endpoint administration services for approximately 240 staff working in both on-site and remote/hybrid environments. This position supports a modern Microsoft-based workplace that includes Active Directory (AD), Microsoft Entra ID (Azure AD), Microsoft Intune, Windows Autopilot, Microsoft 365, Teams Calling and Conferencing, and a mix of cloud and on-premises infrastructure.
The role is responsible for triaging and responding to incidents and service requests, provisioning and supporting endpoint devices, troubleshooting user access and collaboration tools, maintaining technical documentation, and contributing to continuous improvement initiatives. The incumbent also undertakes technology research, assists with IT projects, and supports the ongoing operation of secure and reliable workplace technology services.
As BC’s independent voice for fairness, our Office’s work is challenging, meaningful, and rewarding. Join us and become part of a team that is proud of the work we do. Find out more information about what we offer here.
We are striving to build a diverse team to represent the population we serve and to better meet the needs of British Columbians. We encourage applications from people who self-identify as First Nations, Métis, Inuit and/or Indigenous, Black or racialized persons, women, 2SLGBTQ+, people with diverse gender identities or expressions, and/or people with disabilities.
This posting is for one permanent, full-time opportunity. An eligibility list may be established to fill similar future vacancies in a full-time temporary or permanent capacity. Temporary positions may become full-time, permanent status. This position is excluded from union membership.
This position is located in Victoria. The successful candidate is expected to work in the office full-time and will be required to be available for help desk coverage up to 5:30 p.m. with varied start times depending on the schedule.
Financial assistance may be offered as part of the total compensation package for successful candidate(s) that must relocate to Victoria. Relocation allowances will be in accordance with the information here.
To Apply:
DO NOT submit your application for this position through the BC Government Hiring Centre website. Applications submitted through the BC Government Hiring Centre will not be considered.
To apply for this position, please review the application instructions and requirements listed on the careers section of our website: https://bcombudsperson.ca/about-us/careers/
Applicants who identify as Indigenous may choose to seek assistance with their application by accessing the Indigenous Applicant Advisory Service available through the BC Public Service.
NOTE: To apply for this position, you must be eligible to work in Canada. You must be a Canadian citizen or permanent resident of Canada or authorized in writing to work in Canada under the federal Immigration Act. For further information, please refer to the BC Public Service website.
If you have questions related to the application process, please email the HR Team at [email protected] and quote competition number 124512 in the subject line.
By submitting your application, you confirm that you have worked on it independently and you have not used AI technology or paraphrasing technology to prepare it.
Competition Req #: 124512
Closing Date: 12:00 pm (noon) PST, Friday, July 24th, 2026
