At Barda Equipment we are celebrating our 29th year.
We are the distributor for ASV, the leader in Compact Track Loaders and the entire Kioti Tractor, UTV, Mower, Skid steer line & Davco Brush Cutter.
With two branches in Alberta, we are a continually growing company dedicated to providing our customers with products and service they can count on.
Our Compact Construction Equipment consists of Tracked Loaders, Wheeled Skid Steers, tractors, UTV , brush cutters and Mowers used in construction, transportation, forestry, mining, oil and gas, material handling, landscaping, land clearing, farming and similar activities.
For more company information, please visit www.bardaequipment.com .
Your main goal as a Product Support Specialist is to call on existing customers and take on new customers. call customers with all company promotions. Since you will be working directly with customers, excellent communication skills and the ability to gain a thorough understanding of our product are a must. Excellent English written and verbal communication is required.
- Work with our team to evaluate customer requests, problems, needs and ensure that these get acted upon in a timely manner.
- Provide support and assistance to customers within established response time. Keeping ongoing communication with clients to keep them informed on progress and make sure they feel cared for during the process.
- Support account managers in retaining existing customers for business growth.
- Be highly knowledgeable about products and services.
- Maintain accurate and up to date internal information on the status of projects.
- Respond and appropriately escalate customer feedback for swift problem resolution and high customer satisfaction.
- Identify client training opportunities and potential in-house sales opportunities.
- Complete online courses as required.
- Strong written and verbal communication skills
- Strong interpersonal skills and resourcefulness
- Solid organizational skills including attention to detail and multitasking.
- Excellent time management skills
- Strong knowledge of Computers and social media.
- Excellent oral and written communication skills in English.
- Ability to work and thrive in a multi-tasked and fast-paced environment.
If you are driven and motivated to become part of a growing team, our Grande Prairie Branch has an opportunity for you!
Job Types: Full-time, Permanent
Pay: $40,000.00-$50,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Store discount
Work Location: In person
