About Us
Buying or selling a home is one of the biggest decisions most people ever make. Thousands of Canadians trust Right at Home Realty, Property.ca, Condos.ca, and MrLoft.ca to help them make it, connecting buyers, sellers, renters, landlords, and agents at the right moment, with the right experience.
Behind every brokerage and marketplace sits myAbode's transaction processing platform, handling 30,000+ deals a year across thousands of agents. We sit at the centre of how Canadian real estate actually works by delivering that same back office to brokerages across Canada.
myAbode is a young company with deep roots. We're an AI-native team rebuilding the real estate back office from the ground up; reimagining the most complex, emotional, and consequential transaction in most people's lives. The next era of real estate will run on new infrastructure, and we're making sure it's built in Canada, with the in-house expertise to back it.
Round13-backed, we offer the stability of an established company with the pace of a startup. We're curious, we move fast, and we're built for context switching. If you want to build something ambitious alongside genuinely smart people, in a space that's ready for it, this is the place.
The Role:
At myAbode, brokerage operations are more than admin work — they’re the foundation that supports every agent, every branch, and every transaction across the network. The Brokerage Success Manager plays a key role in driving operational excellence by supporting and developing Branch Administrators, improving workflows, and implementing systems that help teams succeed.
You are someone who sees operational gaps and knows how to fix them. You bring structure to complexity, thrive when coordinating across teams and locations, and take pride in building systems that help others do their best work.
Working closely with Branch Administrators, Managing Brokers, and departments including Deals, Legal, and Client Success, you help ensure the brokerage runs smoothly across every location.
What You'll Own:
- Drive operational excellence across the network. You lead initiatives to implement new procedures, platforms, and system changes, and review processes to ensure efficiency, accuracy, and consistency across all locations.
- Support and develop Branch Administrators. You oversee onboarding, training, and mentoring of operational staff, and keep branches informed and trained on new systems, processes, tools, and company initiatives.
- Manage facilities and branch operations. You act as a key resource for facility-related issues, coordinate services for branches, manage vendor relationships, and lead coordination for branch start-ups, relocations, and closures.
- Partner with leadership and cross-functional teams. You work closely with departments including Deals, Legal, and Client Success, and support operational planning by identifying resource needs, technology gaps, and process improvements aligned with organizational growth.
- Keep the brokerage running smoothly. You coordinate onboarding and offboarding procedures, maintain standardized checklists, distribute internal communications, and support operational and recruiting initiatives across the network.
What We’re Looking For:
- Real estate experience considered an asset, with 3+ years of administrative or operational support experience
- Minimum 3+ years of operational leadership experience, including oversight, coaching, or support of administrative teams
- Strong fluency in process implementation, compliance, and operational structure
- Ability to support consistent execution across multiple locations and teams
- High systems and technology aptitude, with the ability to adapt quickly and support brokerage platforms and operational tools
- Highly organized and detail-oriented with a strong focus on accuracy, consistency, and risk management
- Excellent communication and relationship-building skills
- Proactive, solutions-focused mindset with the ability to manage competing priorities and lead change
Why myAbode:
Real estate is ready for disruption and ready to be reimagined. The data exists. The intent exists. The technology exists. And we're the team doing it.
We're not just building software. We're changing the most emotional, complex, and consequential transaction in most people's lives, alongside some of the most talented, passionate, and genuinely excellent people we've ever worked with. A team that moves fast, thinks big, and cares deeply about getting it right. Flexible enough to change direction when the market demands it. Focused enough to go deep when it matters.
The industry is ready. The platform is ready. Are you?
What We Offer:
- Competitive compensation commensurate with role and skill set
- Health, Dental & Vision benefits, plus a Health Spending Account & Lifestyle Spending Account
- A fast-paced, growth-oriented environment with the challenges and rewards that come with it
- A casual, pet-friendly office with fun social events
A Note on AI in Our Hiring Process
We use AI tools to support parts of our recruitment process, including resume screening, drafting job descriptions, generating interview questions, and transcription. It helps us move faster and focus more of our energy on the human parts of hiring that actually matter.
We thank all applicants who apply; only candidates selected for an interview will be contacted.
myAbode is an employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, veteran status, or disability status. Should you require accommodation at any point during the process, please contact [email protected].
Qualified applicants must hold appropriate citizenship or documents permitting them to reside and work in Canada.
