Job Overview
We are seeking a professional and organized Automotive Shop Office Receptionist & Shop Assistance to join our team. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative tasks within a busy automotive shop environment. The ideal candidate will have strong clerical skills, experience with office software, and the ability to handle multiple responsibilities efficiently. This position offers an opportunity to work in a dynamic setting where attention to detail and excellent communication are essential.
Responsibilities
- Greet customers warmly and assist with check-in/check-out procedures at the front desk
- Manage multi-line phone systems, schedule appointments, and answer inquiries promptly
- Perform data entry using software such as QuickBooks and maintain accurate records
- Handle filing, document organization, and maintain electronic and paper files
- Support shop operations by assisting with administrative tasks including bookkeeping and invoicing
- Provide customer support by addressing questions, providing information about services, and ensuring customer satisfaction
- Utilize Microsoft Office and Google Workspace tools for correspondence, reports, and scheduling
- Assist with general clerical duties such as proofreading documents, maintaining organization, and supporting team members as needed.
- Taking care of the social media.
Experience
- Prior office experience in a customer service or administrative role preferred
- Familiarity with QuickBooks, Microsoft Office (Word, Excel), and Google Workspace is highly desirable
- Experience working in a medical or dental office environment is a plus but not required
- Strong computer skills including data entry, filing, and managing multi-line phone systems
- Excellent organizational skills with the ability to multitask effectively
- Proven customer service skills with professional phone etiquette and a friendly demeanor
- Clerical experience including typing, proofreading, and administrative support is preferred
- Previous experience in a dental or medical office setting is advantageous but not mandatory
This role is integral to ensuring smooth shop operations and delivering outstanding customer service. We value organized, detail-oriented professionals who thrive in fast-paced environments.
Pay: $15.65-$25.68 per hour
Work Location: In person
