Dispatcher / Dispatch Planner
Location: Regina, Saskatchewan
Company: TIPTOP TRANSPORT
*Not for Immigration Purposes*
About TIPTOP TRANSPORT
TIPTOP TRANSPORT is a growing transportation and logistics company providing reliable truckload services throughout Canada and the United States. We are committed to safety, on-time deliveries, and outstanding customer service. We are looking for a motivated and detail-oriented Dispatcher to join our operations team and help keep our fleet moving efficiently.
Job Overview
As a Dispatcher, you will play a key role in coordinating freight movements, communicating with drivers and customers, and ensuring shipments are delivered safely and on schedule. The successful candidate will thrive in a fast-paced environment, possess strong organizational skills, and be able to manage multiple priorities while maintaining excellent customer service.
Key Responsibilities
- Plan, schedule, and dispatch loads to company drivers efficiently.
- Monitor shipments from pickup through delivery and proactively resolve issues.
- Coordinate with customers, brokers, warehouses, and drivers to ensure on-time service.
- Maintain accurate shipment records, dispatch logs, and required documentation.
- Communicate effectively by phone, email, and transportation management systems (TMS).
- Monitor driver hours, equipment availability, and route planning.
- Work closely with warehouse personnel to coordinate shipping and receiving schedules.
- Analyze freight movements and identify opportunities to improve operational efficiency.
- Respond promptly to delays, breakdowns, weather events, or other service disruptions.
- Ensure compliance with company policies, safety regulations, and applicable transportation laws.
- Provide excellent customer service while maintaining strong relationships with clients and drivers.
- Perform other dispatch and logistics duties as assigned.
Qualifications
- Minimum 1–2 years of experience in truck dispatch, logistics coordination, or transportation planning.
- Strong knowledge of Canadian and U.S. trucking operations.
- Understanding of freight management, routing, and shipping/receiving procedures.
- Excellent organizational and multitasking abilities.
- Strong written and verbal communication skills.
- Professional phone etiquette and customer service skills.
- Proficient with Microsoft Office (Outlook, Excel, Word) and transportation management software.
- Accurate and efficient data entry skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently as well as collaboratively within a team.
- Ability to perform well under pressure in a fast-paced environment.
Preferred Qualifications
- Experience with Loadlink, TMW, TruckMate, or other dispatch software is considered an asset.
- Knowledge of Hours of Service (HOS) regulations and cross-border freight operations is an asset.
What We Offer
- Competitive hourly wage based on experience.
- Extended Health Care
- Life Insurance
- On-site Parking
- Supportive and team-oriented work environment.
- Opportunities for professional growth and advancement.
Job Details
Job Type: Full-time
Pay: $16.00 – $25.00 per hour (based on experience)
Benefits
- Extended Health Care
- Life Insurance
- On-site Parking
Experience Required
- Truck Dispatching: Minimum 1 year (preferred)
Language
Work Location
In-person – Regina, Saskatchewan
If you are organized, dependable, and passionate about the transportation industry, we'd love to hear from you. Join TIPTOP TRANSPORT and become part of a team dedicated to delivering exceptional transportation services across North America.
Pay: $20.00-$26.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
Experience:
- Dispatch: 1 year (required)
Work Location: In person
