As an Account Manager, you will manage and grow an existing book of business across our client's licensing and data platform and its video-creation subsidiary. You will sell additional products and services into accounts our client already holds, including streaming services, search engines, automotive manufacturers, and connected device makers, as well as independent labels and distributors. You will not be doing new business development or cold prospecting; the leads come entirely from the company's current client base. You will primarily work with existing relationship contacts and internal stakeholders managing licensing and product usage. This role is 100% account management and upsell/cross-sell, 0% new business development. This is a newly created seat reporting directly to the SVP of Sales. The base salary is $70,000 CAD, plus a variable component tied to upsell, cross-sell, and retention performance.
COMPENSATION & BENEFITS
• $70,000 CAD base salary, plus a variable/bonus component tied to upsell, cross-sell, and account retention/growth
• Year 1 OTE: approximately $100,000 CAD (base plus roughly $30,000 of on-target variable earnings)
• Health benefits (partially company-paid)
• RSP/RRSP matching
• Laptop provided
• Expense account
• Further education reimbursement
• Company social events
• Employee recognition and rewards program
• Standard vacation, sick, and personal days
THE COMPANY & CULTURE
Our client was founded approximately 21 years ago and is an established, profitable, independently owned partnership. The company employs approximately 150 people company-wide, with about 100 based in Toronto. It is actively expanding into new product lines, including video and AI-driven metadata. Our client licenses rights-cleared to streaming services, search engines, automotive manufacturers, and connected device makers, and distributes the resulting royalties to publishers and artists. Through an acquisition, it also operates a self-serve platform that lets artists and labels create and publish professional video assets for distribution across major music platforms. Notable accounts include TikTok, Amazon, Google, Spotify, Apple Music, and several major automotive manufacturers. The culture is high-accountability and low-ceremony, with self-managers who own their outcomes. Many employees have 5 or more years of tenure, with several at 10 or more years.
OFFICE LOCATION & SALES TERRITORY
• Head Office: Toronto, Ontario
• Work arrangement: Hybrid — 4 days per week in office (Monday to Thursday), 1 day per week work from home (Friday)
• Coverage: existing global client base; no defined geographic new-business territory
• Overnight travel: minimal, well under 10% — primarily an in-office and remote-touch relationship role, with occasional client visits or industry events possible
• Hours: Monday to Friday, 40 hours per week; occasional evening calls depending on client time zones
EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS
• Proven B2B sales experience with a strong account management and relationship management track record; candidates should have grown and retained existing accounts, not only pursued new logos
• Demonstrated upsell/cross-sell results with measurable revenue growth within an existing book of business
• Comfortable with a base salary around $70,000 CAD and an OTE of approximately $100,000 CAD; this role is not a fit for candidates seeking $150,000 to $200,000-plus
• CRM proficiency required; HubSpot strongly preferred, Salesforce experience also valued
• Experience with account tracking, usage analytics, and reporting
• Music technology or music industry experience is a meaningful asset but not required
• Post-secondary diploma required; bachelor's degree preferred
• Driver's licence not required
• Bilingualism not required, but considered an asset
• Active, substantial LinkedIn/professional social presence expected
TECHNICAL SKILLS
• Microsoft Excel — Intermediate
• Microsoft PowerPoint — Intermediate
• Microsoft Word — Intermediate
• Google Drive/Docs — Intermediate
• Comfortable running online product demos — Intermediate
• CRM software — HubSpot preferred, Salesforce an asset
THE PRODUCT / SERVICE / SOLUTION
• Rights-cleared song licensing and metadata for streaming services, search engines, automotive systems, and connected devices
• A self-serve video creation platform that allows artists and labels to produce videos, canvas videos, album art videos, and other video assets for distribution across major music platforms
PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)
• Existing accounts only — no new-logo prospecting
• Streaming services, search engines, and connected device makers
• Automotive manufacturers integrating in-vehicle music and data
• Independent record labels, distributors, and label groups using the video creation platform
• Primary contacts are existing relationship owners and product/licensing stakeholders within each account
SALES CYCLE / ORDER VALUE / ACCOUNT SIZE
This is an account management role focused on expanding revenue within accounts the company already holds, rather than new transactional sales. Deal size and cycle length vary by account and by which additional product or service is being introduced.
COMPETITIVE ADVANTAGES
• Fully cleared, multi-territory commercial rights and superior metadata fidelity compared to crowdsourced competitors
• 21 years of industry track record and established relationships across major streaming, search, and automotive platforms
• A cost-efficient, scalable video creation platform that replaces expensive production workflows for labels managing large artist rosters
TYPICAL DAY & DUTIES
• 70% Account Management & Client Retention
• 20% Upsell / Cross-Sell
• 10% Administrative Duties (CRM and account record-keeping)
On a typical day you will be proactively reaching out to assigned accounts, reviewing usage and analytics to identify expansion opportunities, fielding inbound client questions and requests, and maintaining accurate records in the CRM and internal account-tracking documents.
LEADS
• 100% existing client base — no cold calling or new-logo prospecting
• Leads come from the company's current accounts across both its core licensing business and its video platform subsidiary
OVERNIGHT TRAVEL
• Minimal — well under 10%
• Occasional client visits or industry events possible
SUPPORT & TRAINING
• Hands-on onboarding directly from the SVP of Sales, who currently manages most existing client relationships personally
• Player-coach management style — high autonomy with direct, accessible feedback; not a micromanagement environment
• Lean team — no large enablement or customer success organization, so the successful candidate will build their own cadence and process
WHY YOU SHOULD APPLY
• Inherit a real, established book of global accounts from Day 1 — you are not starting from zero or cold prospecting
• Stable base salary with a clear path to consistent on-target earnings through upsell and cross-sell, rather than high-variance new-business hunting
• Work across a full product suite, including a fast-growing video platform line, with real opportunity to deepen client relationships
• Established, profitable, independently owned company with 21 years in business and a long-tenured, low-turnover team
• Hybrid work arrangement with one day per week working from home
Equal Opportunity Employer
Just Sales Jobs and our clients are equal opportunity employers. We do not discriminate. All candidates are evaluated solely on performance merit and organizational fit.
Not the Right Fit? We May Have Other Roles for You.
If this particular role isn't the right match, we encourage you to browse our other open positions at https://justsalesjobs.ca/jobs-opening/ and apply for any that interest you. Our recruiters review every resume we receive — and if we have another role that could be a great fit for your background, we will reach out to you directly.
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