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IT and Network Technician

Devicom
Chicoutimi, QC

Job details

Full-time
5 days ago

Benefits

Casual dress
RRSP match
Disability insurance
On-site gym
Dental care
Paid time off
Company events
Employee assistance program
Flexible schedule
Life insurance
On-site parking

Skills

Microsoft Windows Server
Computer science
TCP
Customer relationship building
Computer Science
Incident management
ACS
DEC
Client relationship development
Network infrastructure
Firewall
IT support
Customer service orientation
Network support
Project implementation
IP networking
VoIP phone system
College diploma
Client interaction
Driving Licence

Full job description

Full-time

On-site

Chicoutimi

Department - Infrastructure

DEVICOM is a Quebec-based company offering strategic IT consulting services since 1989. Our goal? Innovate, grow, perform. Our culture of innovation is based on harmonization. We promote collaborative leadership where senior management acts as a facilitator. DEVICOM is a self-managed liberated company.

What you’ll do

Work directly at client sites to analyze, diagnose, and resolve incidents or deploy IT solutions.
Deliver small to medium-scale technical projects (infrastructure, network upgrades, migrations, IP telephony, etc.).
Ensure smooth, proactive, and reassuring client relationships throughout all interventions.
Participate in the implementation, configuration, and documentation of infrastructures and networks.
Collaborate closely with internal project, engineering, and cybersecurity teams.
Keep knowledge bases up to date.

Skills and desired experience

Training & Experience

College diploma (DEC) in Computer Science or equivalent (AEC or significant experience).
Minimum of 5 years of experience in a similar IT/networking role.
Proficiency in Microsoft environments (Windows Server, Active Directory).
Knowledge of networking (TCP/IP, switches, firewalls, VLANs, etc.).
Experience with Cisco IP telephony (configuration and troubleshooting).
Valid driver’s license and access to a vehicle (frequent travel required).

Technical and Interpersonal Skills

Strong sense of organization, prioritization, and good stress management.
Ability to explain technical concepts to non-technical people.
Natural leadership and a positive team attitude.
Strong client commitment: you're proud to deliver quality work.

Why join us?

Work with clients ranging from SMEs to Fortune 500 companies
Share your daily work with over 50 IT experts
Work in a modern environment with a gym, kitchen, and break room
Live by the values: Courage / Rigor / Balance / Execution / Resilience

Benefits

Dental insurance
Disability insurance
Life insurance
Paid time off
Matching RRSP contribution
Company events
Employee assistance program
On-site gym
On-site parking
Casual dress code
Flexible hours
Supplementary health insurance

Culture at DEVICOM

Work with humans, not machines
Work hand in hand with our clients, not in their pockets
Closed and secure networks, open and transparent relationships

What you’ll do

Skills and desired experience

Why join us?

Benefits

Culture at DEVICOM

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