Join a team of passionate thought leaders in a dynamic and collaborative environment! The Cognizant Microsoft Business Group (MBG)'s Global Delivery Center is growing fast and we're looking for our next CRM Dynamics Architect to join us.
What impact will you have in this role?
Every role at the Cognizant Microsoft Business Group (MBG) is equally important in the grand scheme of things and everything we do is team work. Through team work, building relationships internally and at times with clients, understanding context at all times and what is important, and getting comfortable with influence and persuasion you will stand out as an expert in your field. As a Sr. Architect you will have an opportunity to not only proudly play a leading role on a project, but also to share your experience and mentor others. At times you will collaborate with sales and contribute to continuous improvement of internal processes and DevOps.
What will you be doing day-to-day?
The CRM Dynamics Architect will play a leading role in activities across the entire project lifecycle from discovery through to deployment, and often provide oversight across multiple concurrent projects. Responsibilities include: contributing to Fit-Gap Analysis, guiding the project team, establishing milestones and tracking achievements, overseeing system design and development, leading data migration and integration efforts. You will be resourceful, confident under pressure, and show skill in both crisis management and expectation management.
Sometimes you will collaborate with Sales and have some pre-sales activities like owning the estimate of the proposed solution.
Prospects and clients will trust you to solve their problems because you understand what they need – and how to do it. You will be the one to translate business needs and requirements into a software solution and act as client's advisor and the authority on how specific systems, applications or process designs can improve their business.
You will always be part of a team and never work in isolation – unless you need to focus on architecture!
What type of experience do you need to be successful in this role?
Strong cross functional and technical knowledge, and experience of Enterprise Application Integration and Architecture patterns
5+ years in Dynamics 365/CRM (CE) using Microsoft Dynamics 365 for Sales, Customer Service and Field Service (Dynamics Marketing and Customer Insights are a plus) (we primarily do Cloud solutions, but on premises experience is required.)
Hands on experience deploying with Microsoft Power Platform solutions is highly desired
5+ years current and deep experience with implementing large engagements. Proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction
5+ years mix of hands on experience on business applications implementation, architectural design and strategic business acumen
2+ years in pre-sales, supporting the sales team in shaping deals, being accountable for overall estimates enabling the sales team in the pursuit of enterprise customer opportunities
5+ years experience assessing feasibility of migrating customer solutions and/or integrating with 3rd party systems both Microsoft and non-Microsoft platforms
2+ years of experience and advanced domain knowledge in one or more vertical industries: manufacturing, financial services, government, legal, healthcare, property management
Demonstrated experience developing and maintaining technical architectures, documentation, frameworks and strategies as they relate to Microsoft Dynamics implementations
Exposure to enterprise planning and delivery tools such as JIRA or Azure DevOps
Agile Software Development experience
What personality traits and other capabilities are important for this role?
Our consultants are self-motivated and pragmatic with strong problem-solving skills and a passion for crafting great solutions coming with a wealth of experience or talent that enables quality software delivery. They understand the best approach to architecture and development is through blending technologies and methodologies appropriate to the task at hand. The goal is to contribute to the clients' long lasting success to enable us to expand our business and clientele.
What education and certification credentials are needed for this role?
Ideally you will have 1 or more of the following certifications:
Microsoft Power Platform + Dynamics 365 Core| Exam MB-200
Microsoft Dynamics 365 Sales | Exam MB-210
Microsoft Dynamics 365 Marketing | Exam MB 220
Microsoft Dynamics 365 Customer Service | Exam MB-230
Microsoft Dynamics 365 Field Service | Exam MB-240
Microsoft Power Apps + Dynamics 365 Developer | Exam MB-400
All employees must act in accordance with the Cognizant Microsoft Business Group (MBG)'s corporate security standards.
ABOUT THE COGNIZANT MICROSOFT BUSINESS GROUP (MBG)
The Cognizant Microsoft Business Group (MBG) has a singular purpose—advancing your cloud modernization journey with focus, simplicity and scale. The Microsoft Business Group is an end-to-end Microsoft-centric cloud solutions and managed services provider that leverages extensive experience and IP to deliver constant innovation and business value, powered by the Microsoft Cloud platform. We are designed to reflect how you think about cloud transformation from a platform native perspective. Our dedicated experts and trusted blueprint deliver your digital difference through the Microsoft Cloud: Azure, Microsoft 365 and Dynamics 365. We turn digital potential into real business performance at speed.
Who We Are
We are the destination employer for Microsoft-committed professionals, providing depth of specialization and differentiated career paths. We have authentic conversations, build connections and grow careers while centering ourselves around our employees. We are a global team of certified consultants across all relevant technologies, coupled with cloud focused advisory consultants. With our supercharged talent, we are the world's best Microsoft partner. We prioritize investing and expanding.
EQUAL EMPLOYMENT OPPORTUNITY
As a Global Cloud Transformation Consultancy business, the Cognizant Microsoft Business Group (MBG) understands diversity and inclusion in the workplace brings benefits to our customers, our business and most importantly, our people. We are committed to being an inclusive employer and we provide equal employment opportunities to all employees and applicants for employment.
The Cognizant Microsoft Business Group (MBG) prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other factors protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including all aspects of the recruiting and employment life-cycle at Cognizant Microsoft Business Group (MBG).