Do you believe the rules of gravity apply to you, nor do we. At Flying Squirrel Sports we are an industry leader with our patented Shock Trampoline Park system with parks in the US, Canada, and South America. Should you choose to apply and join our team you will realize how work can be fun as you are surrounded by a spring-loaded playground. Safety is our highest priority as we entertain individuals, groups, parties, and more in our family fun environment for all ages from toddlers to adults, and even for adrenaline junkies.
We are looking for individuals who value great customer service, good attendance and punctuality as well as those who enjoy having fun. Team members work collaboratively to provide our customers with an amazing experience while maintaining everyone’s safety.
If you put people, fun and safety first we hope you'll apply!
We are currently seeing candidates for our Part-Time Shift Lead Supervisor Role, reporting to the General Manager and/or designate.
Duties & Responsibilities
- Open and close the facility when necessary;
- Answer general phone inquiries, relay calls to the appropriate person, and return phone calls in a timely, professional, and courteous manner;
- Calculate total payments received at end of work shift and reconciling with total sales when necessary;
- Help create a positive and inclusive work environment;
- Manage team members practicing positive HR practices by leading by example, being a role model for others and mentoring/coaching team members as needed;
- Maintain and update all pertinent paperwork and computerized filing systems;
- Maintain the cleanliness of the facility and parking lot such as yet limited to the following: cleaning restrooms, floors, entrance way, outside the facility front and back, garbage and debris front and back, shoveling, de-icing and anything else assigned.
- Greet and interact with customers and visitors to the Company in a professional and friendly manner;
- Respond to all customer inquiries (e.g. pricing, hours, appropriate attire, directions, parties, fundraising opportunities, events, policies, general company information, etc.);
- Supervise and perform other job responsibilities as needed;
- Respond to customer issues, suggestions or complaints;
- Uphold and maintain all Health & Safety Practices and Emergency Procedures to keep both employees and customers safe;
- Must always follow Food Safety Regulations;
- Respond to customer injuries and complete incident reports as needed; and
- Assist the management staff with daily operations.
- Any other duty as assigned
Minimum Requirements
- Completion of a high-school diploma;
- Able to communicate effectively (both written and verbal);
- Strong problem solving skills;
- Accountable and dependable;
- Able to work in a team environment as well as independently;
- Proficient in using a computer, including Microsoft Office (Word, Excel, Outlook);
- Experience with File Maker Pro is or other database software is preferred;
- Exceptional attention to detail and quality of work;
- Valid Driver’s License;
- Good organizational, time management and prioritizing skills;
- Able to demonstrate a positive attitude and strong work ethic; and
- Able to handle multiple priorities and tasks.
Working Conditions
- Work normal business hours but may be required to do some work in the evenings or outside normal working hours;
- Able to work on a computer for long periods of time; usually the duration of the shift
- Able to stand for long periods of time;
- May be required to drive on Company-business;
- Required to work in a busy, open area office which may result in constant interruptions;
- Required to meet a number of deadlines which may cause stress;
- Able to lift up to fifty (50) lbs;
The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. Although we appreciate all applicants, preference will be given to candidates who most closely meet the qualifications, key skills and competencies outlined above.
Candidates who are 18 years or older are required to complete a background check. Details will be provided through the application process. We are committed to creating accessible environments for our candidates. Please send your requests for accommodation to the recruiter.
Job Types: Part-time, Permanent
Pay: $17.50-$19.50 per hour
Benefits:
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- First Aid Certification (preferred)
- Food Handler Certification (preferred)
Work Location: In person
