DONATION PROCESSING SPECIALIST
About Habitat for Humanity Canada
Founded in 1985, Habitat for Humanity Canada is a national charitable organization working toward a world where everyone has a decent and affordable place to call home. Habitat for Humanity brings communities together to help families build strength, stability, and independence through affordable homeownership. With the help of volunteers, Habitat homeowners, and 45 local Habitats working in every province and territory, we provide a solid foundation for better, healthier lives in Canada and around the world. Habitat for Humanity Canada is a member of Habitat for Humanity International, which was established in 1976 and has grown to become a leading global nonprofit working in more than 70 countries. For more information, please visit www.habitat.ca.
We deeply value our culture and colleagues, and we have collaboratively created the following vision statement: “We foster and build equity through affordable housing by fully integrating diversity and inclusion into everything we do. Every individual involved with Habitat feels safe and encouraged to bring their whole selves to our mission, and they know they are valued, heard, and respected.”
The Opportunity
Reporting to the Annual Giving Director, the Donation Processing Specialist plays a key administrative role, supporting the overall fundraising goals of the organization by providing accurate and timely donation processing support to Habitat Canada’s fundraising team.
As part of the Resource Development team, the specialist is highly detail-oriented individual with a critical degree of accuracy regarding donation processing. Internally, the incumbent will work closely with the database manager and finance team along with an external donation processing agency, collaboratively ensuring a seamless and efficient back-office workflow.
Your Impact
As a valued member of our team, you will help advance our strategy to significantly increase the number of families obtaining and maintaining affordable housing through
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Responsible for reviewing, entering, and posting all income to the appropriate general ledger account in Raiser’s Edge.
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Processes cheque, cash, credit card payments and EFT for both one-timing giving as well as monthly donations, according to standard procedures.
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Import of Restore and Build GIK gift and staff donations and other ad hoc donation imports.
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Manages automatic payment schedules for pledge payments, processing individual credit card payments via the schedule set by the donor.
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Responsible for maintaining backup documentation for all donation data entry procedures.
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Coordinate and monitor the one-time, and annual tax receipting/e-receipting process, working closely with our external vendor to generate receipts and acknowledgment letters for donors.
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Accurately processes all online donations from a variety of donation platforms (LO, Canada Helps, Benevity, Online Express, FundraiseUp).
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Responsible for resolving all issues related to Blackbaud Merchant Services credit card transactions, i.e., refunds, errors, declines, and invalid credit cards.
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Works with the accounting team to confirm data in Raiser’s Edge is reconciled with accounting records.
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Creates and sends AccPac imports for finance for all bank statement lines.
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Generates regular reports to ensure financial accountability.
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Manage donor related escalations from external vendor, i.e., monthly cancelations, duplicate receipts.
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Working with Finance on annual audit.
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Managing Fund/Campaign/Appeal coding.
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Performs other duties consistent with the job classification, as required.
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Post-secondary education, with a relevant degree or professional designation preferred.
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Minimum 3 years of experience in donation processing.
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Strong computer literacy, including proficiency in Microsoft Office Suite required.
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Grounded skills in Raiser’s Edge and RE NXT, Luminate Online or other database management (gift entry, data maintenance, query, and database administration skills) required.
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Knowledge of CRA rules for receipting.
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Attention to detail and high vigilance for accuracy.
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Naturally curious, enjoys taking initiative, asking questions, and thinking critically.
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Ability to work well independently but comfortable to actively participate in team projects as required.
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A natural seeker of process optimization, able to identify opportunities to streamline and create effective workflows.
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Strong analytical, research, and methodical thinking abilities.
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Excellent interpersonal, written and verbal communication skills.
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Highly organized, with sound judgment and problem-solving skills.
$52,000 to $58,000
Throughout your interview process, we will learn more about your skills and experience and determine your starting salary based on what you bring to the team.
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Our culture promotes inclusivity through the values of diversity, respect, and openness.
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Total Rewards package prioritizes well-being with modern, flexible benefits and competitive compensation.
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Hybrid work environment.
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A generous RRSP matching program.
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Staff groups that focus on important topics such as workplace Equity, Diversity, and Inclusion, as well as Social and CARE Committees.
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Office closed during the holidays and half-days before a long weekend.
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Opportunities for paid professional growth and development.
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Subsidized fitness program as well as a perks program through Perkopolis.
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Various social events and activities throughout the year.
If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Please note that we will be reviewing and evaluating applications on an ongoing basis, and we encourage early submissions.
Applications must be received before 5pm EST on August 31, 2024.
We thank all applicants for applying; however, we will contact only those selected for an interview (no phone calls, please).
Habitat Canada is committed to creating a workforce that reflects the communities we serve. We are dedicated to promoting a workplace that is diverse, anti-racist, inclusive, accessible, respectful, and equitable. We welcome and encourage all interested individuals to apply, especially those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions, and sexual orientations.
At Habitat Canada, we are committed to providing employment accommodation throughout the recruitment process and all aspects of employment in accordance with the Ontario Human Rights Code.
We recognize that individuals with disabilities may require reasonable accommodations during the selection process to be assessed fairly and equitably. If you are contacted for an interview or employment opportunity, please let us know in advance if you require accommodations. We aim to ensure a positive and accessible recruitment experience for all candidates.
At Habitat Canada, we have a zero-tolerance policy for harassment, coercion, sexual exploitation, or abuse in any form. All employment offers are contingent upon signing our code of conduct and satisfactory reference checks and may be subject to appropriate screening checks.
