About Us
Platinum Pro-Claim Restoration exists to help others in need by developing people, caring for the planet, building communities, and restoring homes.
For over 30 years, Platinum Pro-Claim has been Canada’s greenest, most sustainable restoration company. We’re also proud to call ourselves one of Canada’s best places to work, so you could say we’ll restore your faith in employers too.
What makes us different? We actually put our employees first!
Whether it’s amazing perks like a fully functional CrossFit gym, or letting your dog join you at the office (seriously, there are so many dogs) to bigger things like providing serious growth opportunities and making sure you’re appreciated & listened to, you can trust that we’ll do right by you.
We’ve always done what’s best for our people because when you feel supported, you’ll better serve our customers and our community.
If you’re ready to be valued in a place where you can legitimately grow, while having a fun time doing it, we’re ready to hear from you.
Don’t forget to check us out on all social platforms:
Facebook: www.facebook.com/ppcr.ca
Instagram: @platinumproclaim
LinkedIn: www.linkedin.com/company/platinumproclaim
Youtube: www.youtube.com/channel/UC9VPzugFc9uAv5RjNIGluoQ
Job Summary
At Platinum Pro-Claim Restoration, we are able to provide customers with faster turnarounds, seamless restoration, and pre-scheduled in-house visits since we have our own warehousing facility. We are looking for a hardworking and detailed-oriented Warehouse Associate to join our Warehouse team. The Warehouse Associate is responsible for a variety of tasks that include organizing equipment that comes in from jobs, tracking items through computer-based systems, and addressing any warehouse-related questions internal or external stakeholders may have. The Warehouse Associate reports to the Warehouse Manager and takes day-to-day direction from the Contents Department.
Job Responsibilities
- Effectively communicating by utilizing email, cell phone calling and messaging, job notes, identification numbers, and stickers.
- Maintaining and editing multiple Microsoft Excel spreadsheets and calendars daily.
- Using our Project Management app – Restorify.
- Maintaining shop safety and cleanliness.
- Working with forklifts, dollies, pallet jacks, loading docks, dehumidifiers, saws, compressors, compactors, and winches.
- Completing various facility maintenance tasks from time to time.
- Complying with our health and safety policies.
- Managing, tracking, and organizing equipment, tools, and supplies.
- Manipulating and safely storing clients’ contents around the warehouse.
- Moving large pallets and lockers with forklifts or pallet jacks.
- Helping other staff load and unload moving trucks.
- Following all reasonable duties assigned to you by your manager.
- Maintaining constant interaction with other workers that need to use the warehouse.
- Providing excellent customer service to co-workers, clients, and customers and answering any warehouse-related questions they may have.
- Performing safe moving practices that can involve bending, pulling, pushing, squatting, bending, and reaching.
- Standing/Walking during shifts that can last up to eight hours.
- Communicating and proving detailed notes to all Project Management teams.
- Completing your timecard daily on ADP.
- Being a main point of contact for all warehouse-related Project Management team requests.
- Working with the Contents Department to deal with missing items for the warehouse.
- Use Encircle to monitor, organize and record non-restorable items and perform regular follow , and record non-restorable items and perform regular follow-upsps with Project Managers for approvals on NRs.
- Helping subtrades with pick ups and deliveries from the warehouse.
- Helping keep the recycling area clean and organized and using equipment like balers and compactors safely.
Job Requirements
- Be willing to take one week of on-call per month, and work overtime.
- Detail-oriented.
- Basic computer skills (Microsoft Outlook, and Word), and familiarity with Excel.
- Basic technology skills and familiarity with calling, texting, and utilizing apps.
- Communication skills.
- Organization skills
- Able to lift 50 lbs.
- Class N or 5 BC driver’s License is required.
- Forklift certification is required.
- Previous Warehouse experience is required.
- Previous Customer Service experience is considered an asset.
Benefits
In a recent report from our Benefits Coordinator, Burton Financial Services, we were informed that we are in the top 75% of employers for best benefits programs. After a 3-month probationary period, some of the benefits we offer include:
- Free Extended Health and Dental Benefits.
- Paid Sick Days.
- Group Retirement Savings Plan (And RRSP Matching!).
- Tuition Reimbursement.
- 24/7 On-site Gym.
- Customizable Personal Trainer Programs.
- Access to Lifeworks, one of the best Wellbeing programs.
- Long-Term Disability.
- Life Insurance.
- + Many more.
To learn more about some of our company benefits, head to www.ppcr.ca/benefits
Culture
We are a family orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!
Applicants must be legally authorized to work in Canada.
We thank all candidates for their interest; however, only shortlisted candidates will be contacted.
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Additional pay:
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Flexible language requirement:
Schedule:
- Monday to Friday
- On call
- Overtime
Ability to commute/relocate:
- Richmond, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Microsoft Office: 1 year (preferred)
- warehouse: 1 year (required)
Language:
Licence/Certification:
- Forklift Licence (required)
Work Location: In person
