Technical Writer
Maplesoft Group
Ottawa, ON
Maplesoft Group is currently seeking a Technical Writer to join one of our clients located in Ottawa for a permanent role

Responsibilities:
  • Work in close collaboration with Software Development and Project Management teams.
  • Prepare technical documentation templates in Adobe FrameMaker 12.
  • Using Adobe FrameMaker 12, plan, organize, write, and edit technical documentation for a variety of software products. The documentation includes, but not limited to, admin guides, developer guides, user guides, software reference guides, how-to pages, API documentation.
  • Analyze documents to maintain style consistency.
  • Maintain a comprehensive library of technical documentation.
  • Maintain internal and external Knowledge Databases.
Requirements:
  • Proficiency in both structured and unstructured Adobe FrameMaker, as well as Adobe Photoshop or similar
  • Previous work experience in producing software documentation
  • Familiarity with JIRA and agile methodology
  • Excellent communication and interpersonal skills
  • Understanding of file systems and source repositories
  • Understanding of software development lifecycle and process
  • Ability to convey technical information in a concise, effective manner appropriate for its intended audience
  • Exceptional attention to detail
  • Ability to perform well under pressure and meet aggressive deadlines
  • Ability to structure large amounts of information and anticipate the reader’s knowledge gaps
  • University degree in English or related discipline combined with extensive experience in a technical field
Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people. Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

We thank you for your interest in Maplesoft Group and wish to advise that only candidates under consideration will be contacted.