What you will be doing:
- Set technical platform vision and implementation roadmap for owned assets to support and enhance business outcomes
- Advance the technical health and performance of owned assets and platform
- Manage total cost of operation and ownership of the product platform and identify opportunities for improvement
- Lead and collaborate with multiple business leaders and IT team members solution design and development of systems, applications, and platforms across multiple domains that may depend on or are used by the TPO’s platform
- Accountable for introduction, alignment, and maintenance of a platform specific release calendar
- Own the technical platform roadmap and ensure the delivery of milestones upholds enterprise standards
- Ensure product solutions meet enterprise architecture and quality standards
- Drive future development aligned with key metrics
- Communicate critical, high-risk, advanced and/or cross-functional technical design and solutions to internal and external IT stakeholders
- Establish release governance for scoping of upcoming releases according to the planning rules, business priorities and other technical, functional, or organizational dependencies and objectives
- Assess downstream dependencies and the corporate or strategic impacts related to technical changes
- Manage IT contracts and vendor relationships to ensure excellence of delivery and positive relationships
- People management, including hiring, coaching, recognizing, mentoring and performance managing team members
What you will bring:
- 3+ years in a team leadership/management role in solutions design and development; 5+ years hands on enterprise class software solution design and development
- Post-secondary degree or equivalent combination of education and experience in the following or related discipline: computer science, computer systems engineering, software engineering
- Experience in defining blank-page solutions based on client journeys and/or experiences, including participation in Human Centre Design workshops; insurance or financial services experience an asset
- Experience leveraging and integrating vendor platforms, including holding vendors to a technical standard
- Experience with Cloud Native (12-Factor) Architecture and Infrastructure Pattern
- Experience with Cloud Providers, Azure preferred and with PaaS
- Experience with and knowledge of common Architecture patterns (e.g. Microservices, SOA, Event sourcing, etc.).
- Experience with data and application integration patterns (Domain-Driven, APIs, messaging, streaming, sync/async).
- Experience with developing PWA, SPA, and Responsive web applications, along with IdPs, .Net/C#, Angular/React
- Experience working in MS SQL Server and Linux environments
- Deep understanding of business capability definitions, data modelling, integration layers
- Designing and solutioning for generating and sending communications including contact orchestration, preferences/permissions, contact-lifecycle
- DIGITAL CONTACT
- Digital Contact Capabilities
- Communication Generation (Open Text Exstream)
- Data Flow into multiple digital channels for Communication Delivery - SMS technologies (eg Twilio), social message/notifications platforms (LinkedIn, WhatsApp), web mail, mobile notification centres, contact Centre (e.g. Genesys), voice skills
- Contact Management - IdP/IAM, contact orchestration, Permissions/Preferences, journey management, tag management
- Digital Contact: Core Skills - Business Capability Definition, Data modelling, Security, API, Tag Management, IP warming
What’s in it for you:
- A healthy work-life balance with employee wellness top of mind
- Annual bonus program, annual vacation allowance, and company-paid benefits program
- An additional paid volunteer day each year so you can spend time giving back to the community
- Immediate enrollment in the company’s pension program with employer matching
- Employee resource groups that support an inclusive work environment
- Tuition support and specialized program assistance
- A company subsidized cafeteria with a variety of daily options
- Discounts on company products and services, and access to exclusive employee perks
- Regular together events focused on company togetherness and collaboration
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2023 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .
